Irene Shaw
Oshawa,ON
Summary
Detailed pharmacy assistant with several years of hands-on experience performing routine clerical and customer service duties in fast-paced, thriving pharmacy. Well-versed in locating items for customers, maintaining and updating patient profiles and ordering and labeling stock of medication. Recognized for going above and beyond to maintain customer service standards.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Clinic Pharmacy
Oshawa, Ontario
08.2003 - Current
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Prepared labels for prescriptions and dispensed medications to patients.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Greeted customers upon arrival at the pharmacy counter.
- Organized and maintained patient profiles in the computer system.
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Helped pharmacy staff prepare medications and fill orders.
- Counted and balanced cashier drawers.
- Performed filing, copying, faxing and other clerical tasks.
Education
Medical Secretary
Durham College
Oshawa, ON09-2012
High School Diploma -
O'Neill Collegiate And Vocational Institute
Oshawa, ON06-1986
Skills
- Preparing bulk medications
- POS System Operation
- Verifying orders
- Interpreting orders
- Processing orders
- Labeling prescriptions
- Submitting insurance documents
- Processing payments
- Filing documents
- Organizing supplies
- Medication Dispensing
- Accepting payments
- Insurance Billing
- Stocking shelves
Certification
WHIMIS Training
CPR First Aid Training
Timeline
Pharmacy Assistant
Clinic Pharmacy
08.2003 - Current
Medical Secretary
Durham College
High School Diploma -
O'Neill Collegiate And Vocational Institute
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