Hitesh Khanna
Brampton,ON
Summary
Service-focused professional with background in concierge roles, skilled in providing personalized guest services and managing front desk operations. Possess strong communication abilities, adept at problem-solving and efficiently handling guest requests to enhance satisfaction. Demonstrated success in improving service delivery processes, contributing to increased positive feedback from clients.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Concierge
Condor Security
Toronto, Ontario
11.2021 - 06.2022
- Maintained daily log of visitors, contractors, and personnel entering the premises.
- Monitored surveillance equipment to identify potential security risks or safety concerns.
- Enforced access control protocols at all entrances and exits to ensure only authorized personnel enter the premises.
- Responded promptly to inquiries from staff members regarding security issues.
- Issued badges, visitor passes, parking permits, keys. as required by company policy.
- Monitored security equipment and operational logbooks to control building access.
Security Guard
Campus Security
Etobicoke, Ontario
08.2021 - 11.2021
- Provided training for new security personnel on safety protocols and emergency response plans.
- Developed detailed reports on incidents and submitted them to management for review.
- Inspected buildings, equipment, and access points regularly to identify any issues that need attention.
Security Guard
Signal 88
Greater Sudbury, Ontario
05.2021 - 08.2021
- Investigated suspicious activity and reported findings to management.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Responded to alarms, emergencies, and disturbances.
Education
Business
St.clair College
Toronto, ON01-2022
Skills
- Emergency Response Coordination
- Contractor supervision
- Surveillance monitoring
- Fire Protocol trained
- Report Preparation
- First Aid Certified
Certification
- First Aid, CPR, and AED Certification
- Ontario G License
Timeline
Concierge
Condor Security
11.2021 - 06.2022
Security Guard
Campus Security
08.2021 - 11.2021
Security Guard
Signal 88
05.2021 - 08.2021
- First Aid, CPR, and AED Certification
- Ontario G License
Business
St.clair College
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