Hemant Rathod
saint john,New Brunswick
Summary
I’m an ECBA-certified insurance advisor with over 4 years of experience at TD Insurance, helping clients feel supported and confident in their decisions. I’m known for solving live challenges under pressure, communicating with empathy, and turning complex situations into positive outcomes. With diverse education & certifications, I bring both structured thinking and people-focused communication. I enjoy connecting with others, influencing improvements, and making an impact through service, teamwork, and leadership.
Overview
4
4
years of professional experience
Work History
Insurance Advisor
TD Insurance
Saint John, New Brunswick
01.2021 - Current
- Delivered tailored insurance recommendations based on client needs.
- Identified service gaps and contributed to improved resolution guides.
- Drove cross-selling initiatives to increase product adoption.
- Collaborated with teams on service improvements and data insights.
Education
PG Diploma - Human Resources Management
NBCC
Saint John, NB05-2020
PG Diploma - International Business Management
NBCC
Saint John, NB05-2019
MBA - Finance
Parul University
Vadodara, Gujarat, India05-2017
Bacelore of Commerce - Accounting
MS University
Vadodara, Gujarat, India01-2015
Skills
- Live problem solving in dynamic scenarios
- Client and stakeholder communication
- Eliciting underlying requirements
- Empathetic listening, influencing, and conflict resolution
- Process and experience improvement
- Social, collaborative, and people-focused
- Leadership, team management, and event coordination
- Presentation and verbal communication, data interpretation, and reporting (Excel)
Affiliations
- Gym
- Cooking
- Cricket, Kickboxing,
- Dog walking
Accomplishments
- F'24 Annual TDI FanMail Winner
Languages
English
Full Professional
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
Beyond the Role
- Giving back through TDI’s Social Squad, I help plan and manage events that connect people across teams.\
- Solving real-time client issues with shifting information keeps me sharp and engaged.
- Turning an upset client into a satisfied one is what truly makes my day.
Timeline
Insurance Advisor
TD Insurance
01.2021 - Current
PG Diploma - Human Resources Management
NBCC
PG Diploma - International Business Management
NBCC
MBA - Finance
Parul University
Bacelore of Commerce - Accounting
MS University
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