Heli Patel
North York,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
RECE (Registered Early Childhood Education)
03.2023 - 08.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance to toddlers/preschoolers.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Line cook
Reef Kitchens
03.2022 - 02.2023
- Doing the receiving of the delivery, making sure everything is delivered
- Opening the vessel and making food orders
- Doing the food prep
- Doing cycle counts and making an ordering list
- Managing everything in the vessel and giving training to new people.
Front Worker
Tim Hortons
06.2021 - 03.2022
- Prepping up the coffee and making food orders
- Handling cash register, entering sales into it and collecting/processing payments
- Providing customer service.
Customer Service Representative
Concentrix
10.2020 - 06.2021
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Maintain basic knowledge of client products and/or services
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Track, document and retrieve information in call tracking database.
Education
Early Childhood Education (Advance Diploma) -
Seneca College
01.2023
Rosary High School
01.2019
Skills
- Analytical Thinking
- First Aid/CPR
- Task Prioritization
- Organized multi-tasker
- Team Collaboration
- Relationship Building
- Adaptable learner
Languages
English
Professional Working
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
RECE (Registered Early Childhood Education)
03.2023 - 08.2023
Line cook
Reef Kitchens
03.2022 - 02.2023
Front Worker
Tim Hortons
06.2021 - 03.2022
Customer Service Representative
Concentrix
10.2020 - 06.2021
Early Childhood Education (Advance Diploma) -
Seneca College
Rosary High School
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