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Detail-oriented and performance-focused professional, equipped with extensive knowledge and experience in network engineering, virtualization, Wireless, Routing & Switching and Internet Services provider. Adept at conducting site surveys to determine areas for improvement and execute necessary courses of action. Known as an effective team player and logical thinker decision-making abilities in ensuring adherence to technical standards, evaluating technology problems, and creating manageable solutions. Armed with strong work ethic and professional demeanor, with well-defined communication, interpersonal, organizational, and problem-solving skills.


  Promote optimal performance, reliability, and security across core business systems
  Results-driven professional offering a progressive, ten -year career in information technology with a BSc in Computer Science.
  Repeated success on IT team projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery.
  Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence.
  Process improvement champion with a history of implementing new procedures and technologies to strengthen security posture, enhance operational efficiency, and control costs. – Areas of Expertise – Testing & Troubleshooting | Project Management | System Administration Vendor Relations | Strategic Planning | Resource Allocation | Effective Communication Team Leadership | Business Continuity | Data Backup & Recovery | Help Desk Support


Detail-oriented and technically skilled Computer Systems Technician - Networking graduate with strong foundational knowledge in networking, IT support, and system administration. Seeking an entry-level IT support or networking role to apply my skills in real-world environments and grow within a dynamic organization.
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.

Results-driven ICT Systems Engineer with 3+ years of experience in implementing, administering, and maintaining on-premise and cloud-based systems (SaaS & IaaS). Proven expertise in Microsoft 365, Azure, and AWS cloud platforms with strong skills in system administration, infrastructure monitoring, and end-user support. Adept at developing and maintaining Standard Operating Environments (SOEs), ensuring system compliance with security standards, and implementing new technologies to enhance business operations. Recognized for troubleshooting complex technical issues, optimizing system availability, and delivering exceptional customer service in defense and healthcare environments.

Heider Suleiman

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IT Technician

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IT Technician

Bachelor of Science - Management Information Systems

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