Akashdeep Singh
Brampton
Summary
Detail-oriented and technically skilled Computer Systems Technician - Networking graduate with strong foundational knowledge in networking, IT support, and system administration. Seeking an entry-level IT support or networking role to apply my skills in real-world environments and grow within a dynamic organization.
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Technician
ASSA ABLOY Door Group
01.2023 - Current
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained office PCs, networks and mobile devices.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Configured systems according to prescribed software and hardware frameworks.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
Education
Diploma - Computer Systems Technician - Networking
Canadore College
01.2022
Skills
- - Networking: TCP/IP, Subnetting, DNS, DHCP, Routing & Switching
- - Systems: Windows Server, Active Directory, Linux basics
- - Tools: Cisco Packet Tracer, Wireshark, VMware, Hyper-V
- - Support: Troubleshooting hardware/software issues, Ticketing systems, Remote support
- - Cloud (Beginner): AWS Cloud Practitioner (in progress), Azure Basics
- - Other: Installation/configuration of desktops, printers, routers, and firewalls
- Debugging
- Security patching
- Application installations
- System performance optimization
- Software configuration
- Desktop technical support
Certification
- - CompTIA Network+ (target: 2025)
- - Cisco CCNA (in progress)
- - AWS Cloud Practitioner (in progress)
Additional Info
- Languages: English, Punjabi, Hindi
Full Professional
Additional Info
- - Status: Permanent Resident of Canada
- - Availability: Immediately
Timeline
IT Technician
ASSA ABLOY Door Group
01.2023 - Current
Diploma - Computer Systems Technician - Networking
Canadore College
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