Heather Freed
Bellflower
Summary
Healthcare professional with strong background in patient admission processes, medical terminology, and insurance verification. Skilled in accurate data entry and maintaining confidentiality in fast-paced environment. Focused on team collaboration and adapting to shifting priorities, ensuring seamless operations and patient satisfaction. Dependable and results-driven, with effective communication and problem-solving abilities.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
ER Admitting Clerk
Long Beach Memorial Hospital
08.2019 - Current
- Verified insurance eligibility and benefits for PPO/HMO insurance
- Provided and maintained superior patient satisfaction by providing excellent customer service and quality of care.
- Ensured accurate billing information by diligently verifying insurance eligibility and coverage details for each patient.
- Supported hospital revenue goals by accurately capturing all pertinent billing information at the time of registration.
- Contributed to a positive team environment by providing support to fellow admitting clerks when needed, fostering strong working relationships.
- Consistently achieved departmental performance metrics for speed and accuracy of registrations.
- Managed high-stress situations calmly while maintaining a professional demeanor at all times, ensuring smooth operations in the fast-paced ER setting.
Education
DIPLOMA -
BELLFLOWER ADULT SCHOOL
01.1994
Medical Billing, Medical Term. , Front Office Mng -
Bellflower Adult School
Bellflower, CA10-1995
Skills
- HIPAA compliance
- Patient confidentiality
- Patient registration
- Insurance verification
- Compassionate patient care
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Adaptable and flexible
- Multitasking Abilities
- Effective communication
- Verbal and written communication
Timeline
ER Admitting Clerk
Long Beach Memorial Hospital
08.2019 - Current
DIPLOMA -
BELLFLOWER ADULT SCHOOL
Medical Billing, Medical Term. , Front Office Mng -
Bellflower Adult School
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