Melissa Vorarath
San Diego
Summary
Well-trained medical professional able to efficiently manage both administrative and patient-focused tasks. Coordinate paperwork, process payments, update charts with current data, keep offices and supplies organized while helping patients feel comfortable and assisting with procedures. Complete intakes, document vitals and collect specimens for laboratory tests. Hardworking team player with expertise in completing various clerical tasks and offering staff support.
Overview
16
16
years of professional experience
Work History
ER Admitting Clerk
Kaiser Permanente
04.2023 - Current
- Consistently achieved departmental performance metrics for speed and accuracy of registrations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Identified opportunities for process improvements, leading to increased accuracy in documentation and reduced wait times for patients.
- Maintained patient confidentiality by adhering to HIPAA regulations throughout the entire registration process.
- Verified patient details and insurance coverage and collected co-pays.
- Developed strong rapport with patients and family members, ensuring a compassionate and professional atmosphere during the admissions process.
CERTIFIED MEDICAL ASSISTANT/Pediatric
Phoenix Indian Medical Center/NurseFinders
12.2019 - 04.2020
- Provide pre-treatment, treatment, and post-treatment evaluation of patients to include patient screening, evaluation of vital signs, blood glucose monitoring, and other intake and clinical assessment procedures.
CERTIFIED MEDICAL ASSISTANT/Pediatric
Phoenix Children's Hospital
04.2019 - 12.2019
- As directed by a physician, performs or assists with procedures such as electrocardiogram, pulmonary function, suture and staple removal, dressing changes, and others.
CERTIFIED MEDICAL ASSISTANT/Women's Clinic - Obgyn
Mountain Park Health Center
08.2018 - 05.2019
- Rooming patients, including obtaining vital signs, reason for visit and documenting symptoms their frequency and severity in an electronic medical record.
CERTIFIED MEDICAL ASSISTANT/Family Medicine
Kaiser Permanente
08.2017 - 02.2018
- Prepare exam rooms prior to patient's arrival
- Check patient's vital signs, to include temperature, respiration, pulse, weight, and blood pressure.
CERTIFIED MA/SPECIMEN ACCESSIONER
LabCorp
05.2016 - 08.2017
- Prepares laboratory specimens for designated departments/locations prior to laboratory analysis and testing.
MA/OFFICE CLERK
Community Health Group
11.2015 - 03.2016
- Submit hospital visit claims into database
- Review EOB and following up on unprocessed/recorded claims.
OFFICE ASSISTANT
RC Communications
08.2010 - 08.2015
- Responsible for completing and submitting all contracts
- Prepared and distributed payroll and handled quarterly payroll tax preparation.
ASSEMBLER
Continental Control Corp.
01.2013 - 04.2015
- Soldered electronic boards; washed and dried them in oven
- Utilized hand tools to assemble small electronic parts.
MEDICAL ASSISTANT - EXTERN
Dr. Greg And Ryan Chiropractor
08.2008 - 10.2009
- Responsible for maintaining treatment rooms, office and patient records and instruments
- Measured vital signs such as temperature, pulse rate, weight, height, blood pressure.
Education
Medical Assistant Certification -
CONCORDE CAREER COLLEGE
San Diego, CA10.2009
High School Diploma -
CASEAR CHAVEZ HIGH SCHOOL
Laveen, AZ06.2008
Skills
- Vital Signs
- EMR
- Receptionist
- Experience Administering Injections
- EClinicalWorks
- Blueprint Reading
- Translation
- Venipuncture
- Epic
- Medical Records
- Phlebotomy
- Certified Clinical Medical Assistant (CCMA)
- Certified Medical Assistant (CMA)
- Insurance Verification
- Patient confidentiality
- HIPAA Compliance
- Cross-referencing agendas and itineraries to avoid scheduling conflicts
- EKG
- Patient Registration
- Scheduling appointments
Timeline
ER Admitting Clerk
Kaiser Permanente
04.2023 - Current
CERTIFIED MEDICAL ASSISTANT/Pediatric
Phoenix Indian Medical Center/NurseFinders
12.2019 - 04.2020
CERTIFIED MEDICAL ASSISTANT/Pediatric
Phoenix Children's Hospital
04.2019 - 12.2019
CERTIFIED MEDICAL ASSISTANT/Women's Clinic - Obgyn
Mountain Park Health Center
08.2018 - 05.2019
CERTIFIED MEDICAL ASSISTANT/Family Medicine
Kaiser Permanente
08.2017 - 02.2018
CERTIFIED MA/SPECIMEN ACCESSIONER
LabCorp
05.2016 - 08.2017
MA/OFFICE CLERK
Community Health Group
11.2015 - 03.2016
ASSEMBLER
Continental Control Corp.
01.2013 - 04.2015
OFFICE ASSISTANT
RC Communications
08.2010 - 08.2015
MEDICAL ASSISTANT - EXTERN
Dr. Greg And Ryan Chiropractor
08.2008 - 10.2009
Medical Assistant Certification -
CONCORDE CAREER COLLEGE
High School Diploma -
CASEAR CHAVEZ HIGH SCHOOL
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