Summary
Overview
Work History
Education
Skills
Languages
Summary
Timeline
CustomerServiceRepresentative

Heather Bourdages

Morinville,Alberta

Summary

Extremely driven with exceptional customer service and problem-solving abilities. Skilled in creating positive experiences and outcomes ensuring and exceeding customer satisfaction.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Budget Car & Truck Rental
03.2002 - 04.2008


  • Responsible for booking and writing up rental agreements. In charge of major cooperate accounts along with hiring and training new team members.

Store Clerk & Post Office Clerk

Apple Drugs
09.2000 - 03.2002


  • Assisted in maintaining a welcoming store and atmosphere. Assisted customers by answering questions, locating items, processing payments and fulfilling customers needs.
  • Assisted customers in completing necessary forms, resulting in accurate and timely mail delivery.

Education

Paul Kane High School
St. Albert, AB
06.2001

Skills

  • Exceptional Customer Service
  • Problem-solving abilities
  • Reliable
  • Customer Relations
  • Payment Processing

Languages

English

Summary

I am currently a stay at home mom and have been now for 16 years. I have run my own day home & pet sitting services for many years. I am very much looking forward to getting back into the work force.

I am very energetic, motivated, hardworking, creative, reliable, compassionate and determined. I enjoy being outdoors, horseback riding, camping & spending time with family & friends. I am great with people and I have a huge love for all animals. I have spent many hours volunteering & caring for seniors. I enjoy all kinds of work! Looking for part-time or full - time work in Morinville & surrounding area.

Timeline

Customer Service Representative

Budget Car & Truck Rental
03.2002 - 04.2008

Store Clerk & Post Office Clerk

Apple Drugs
09.2000 - 03.2002

Paul Kane High School
Heather Bourdages