Motivated BBA student with a proactive approach to teamwork and problem-solving. Eager to grow professionally by applying a structured, process-driven mindset in dynamic environments.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Budget Car and Truck Rental
11.2023 - 09.2024
Responded to customer requests for products, services, and company information.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Fostered positive customer service culture within team which led to higher customer satisfaction rates.
Social Media Content Creator
The PAD
09.2022 - 08.2023
Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
Developed in-depth understanding of digital and mobile marketing practices and media.
Monitored social media ad campaigns, adjusting for optimal performance and ROI.
Education
High School Diploma -
Pristine Private School
Dubai
BBA -
Vancouver Island University
Nanaimo
Skills
Team contribution
Time management
Organizational skills
Adaptability and flexibility
Processes and procedures
Languages
English
Urdu
Arabic
Timeline
Customer Service Representative
Budget Car and Truck Rental
11.2023 - 09.2024
Social Media Content Creator
The PAD
09.2022 - 08.2023
High School Diploma -
Pristine Private School
BBA -
Vancouver Island University
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