Motivated BBA student with a proactive approach to teamwork and problem-solving. Eager to grow professionally by applying a structured, process-driven mindset in dynamic environments.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Budget Car and Truck Rental
11.2023 - 09.2024
Responded to customer requests for products, services, and company information.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Fostered positive customer service culture within team which led to higher customer satisfaction rates.
Social Media Content Creator
The PAD
09.2022 - 08.2023
Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
Developed in-depth understanding of digital and mobile marketing practices and media.
Monitored social media ad campaigns, adjusting for optimal performance and ROI.
Customer Service Representative/Outbound Customer Service Representative at Rooms To GoCustomer Service Representative/Outbound Customer Service Representative at Rooms To Go
Customer Service Representative/Retention Customer Service Representative at AT&TCustomer Service Representative/Retention Customer Service Representative at AT&T