Jasmine Duggal
Brampton
Summary
Dedicated and customer-focused individual seeking a Club Attendant position at GoodLife Fitness, utilizing strong interpersonal skills and passion for health and fitness to provide exceptional service to members.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Punjabi By Nature
05.2023 - Current
- Acknowledge and greet Members while carrying out duties
- Be Pleasant and Present with every interaction
- Assist members with questions by directing them to the appropriate person as necessary
- Complete any required Learning and attend meetings as required.
- Handled cash transactions and maintained accurate records of sales
- Maintained cleanliness and organization of the store environment
- Collaborated with team members to achieve sales targets and provide excellent customer service
- Promptly responded to inquiries and requests from prospective customers.
Front Desk Receptionist
Hair Reflection Salon And Spa
06.2023 - 01.2024
- Collected room deposits, fees, and payments.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Developed strong working relationships with team members, fostering a positive work environment.
- promoting services and offers socially through social media handle
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Increased guest retention by maintaining a welcoming and organized reception area.
Education
Post Degree Certificate - Human Resource Management
Centennial College of Applied Arts And Technology
Scarborough, ON01.2024
High School Diploma -
Niagara College
05.2023
Skills
- Customer Retention Strategies
- team contribution
- action oriented
- time management
- approachability
- Ability to work independently
- Excellent organizational skills
- Ability to take initiative with a sense of urgency
- Ability to fully understand and embrace the company culture
- Communicate effectively and professionally with Associates and Members
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
certifications
- CPR CERTIFICATION
- FIRST AID CERTIFICATION
- SECURITY GUARD LICENSE
Timeline
Front Desk Receptionist
Hair Reflection Salon And Spa
06.2023 - 01.2024
Customer Service Representative
Punjabi By Nature
05.2023 - Current
Post Degree Certificate - Human Resource Management
Centennial College of Applied Arts And Technology
High School Diploma -
Niagara College
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