Solid background caring for diverse animals. Devoted to maintaining health and well-being. Meets diverse needs by closely observing animals and coordinating with owners or supervisors to optimize plans.
Overview
8
8
years of professional experience
Work History
Shelter Worker
Homes first
Scarborough, ON
10.2024 - Current
Worked with law enforcement and local child advocacy centers to conduct forensic interviews for abused children.
Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
Developed appropriate treatment plans focusing on each individual's needs.
Ensured compliance with applicable regulations related to health, safety, and well-being of shelter guests.
Responded promptly and appropriately to any medical emergencies which may arise within the shelter.
Provided transportation to appointments or other necessary locations when requested by clients.
Explained lodging, grooming, and care services to pet owners and cross-sold specialty products.
Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
Prepared food to meet needs of animals under care with appropriate meals.
Receptionist
Eastern Route Hotel
10.2020 - 05.2024
Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Coordinated meeting room bookings and arranged catering for meetings and events.
Chef
Ridar hotel Uganda
03.2017 - 05.2019
Established controls to alleviate supply and food waste.
Managed daily operations of the kitchen including scheduling shifts for staff.
Documented employee performance reviews in order to assess progress towards goals set out in training plans.
Education
Bachelor of Arts - Hotel, Resort And Restaurant Management
Makerere University
Uganda
09-2018
High School Diploma -
Kibuli Ss
Uganda
10-2017
Skills
Self-care practices
Resilience and persistence
Boundaries maintenance
De-escalation techniques
Mental health support
Professionalism and ethics
First aid and CPR
Client advocacy
Feeding management
Timeline
Shelter Worker
Homes first
10.2024 - Current
Receptionist
Eastern Route Hotel
10.2020 - 05.2024
Chef
Ridar hotel Uganda
03.2017 - 05.2019
Bachelor of Arts - Hotel, Resort And Restaurant Management