Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harsh Mehmi

Mississauga,ON

Summary

Proactive Customer Services Assistant and Salesperson with substantial experience in managing high call volumes and handling returns courteously. Skilled in building strong customer relationships, staying informed on industry trends, and consistently boosting sales. Brings excellent problem-solving, communication, and team collaboration skills to drive customer satisfaction and achieve sales goals.

Overview

4
4
years of professional experience

Work History

Customer Services Assistant

Amazon
08.2023 - 07.2024
  • Handled returns or exchanges quickly and courteously, minimizing any potential negative impact on customer satisfaction levels.
  • Consistently met performance metrics while adhering to quality standards set by the company.
  • Managed high call volumes effectively, maintaining professionalism and providing timely assistance.
  • Maintained up-to-date knowledge of industry trends and competitor offerings in order to provide informed recommendations tailored to individual customer needs.

Salesperson

B. S. Mobile Repair
01.2020 - 12.2022
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Education

Diploma - Business Network Transformation

Fleming College
Peterborough, ON
04.2024

Skills

  • Problem-Solving
  • Time Management
  • Calm and Professional Under Pressure
  • good Communication
  • Team Collaboration

Languages

English
Full Professional
Punjabi
Native or Bilingual
hindi
Native or Bilingual

Timeline

Customer Services Assistant

Amazon
08.2023 - 07.2024

Salesperson

B. S. Mobile Repair
01.2020 - 12.2022

Diploma - Business Network Transformation

Fleming College

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Harsh Mehmi