Harpinder Singh Dhaliwal
Etobicoke
Summary
A goal-driven sales professional with a strong affinity for the automotive sector, eager to contribute my skills and experience to drive sales achievements within a dynamic car dealership environment.
Overview
6
6
years of professional experience
Work History
Front Desk Associate
LA Auto Hub
Brampton, ON
11.2022 - 03.2024
- Proficiently handled inbound calls, adeptly resolving customer inquiries, and furnishing comprehensive information regarding offered services.
- Displayed a dedication to exceeding customer expectations through proficiently addressing technical inquiries and providing detailed product knowledge support.
- Demonstrated expertise in promptly and professionally resolving customer complaints and concerns, while meticulously maintaining accurate records of customer information and vehicle service histories.
Warehouse Supervisor
Rayette Forest Products
North York
09.2020 - 08.2022
- Engage with customers proactively to understand their needs and provide assistance while offering personalized support and guidance to address inquiries, requests, and concerns promptly and effectively.
- Manage incoming and outgoing calls pertaining to delivery inquiries, vehicle breakdowns, and unforeseen issues.
- Address customer queries and concerns with efficiency and professionalism, ensuring timely resolution and maintaining service excellence.
Field/Zone Supervisor
Securitas Security
North York
08.2018 - 05.2020
- Consistently provided exceptional customer service to clients while upholding job standards.
- Effectively managing inbound and outbound calls while maintaining detailed daily logs.
- Addressing customer needs with effective solutions and actively monitoring customer feedback.
Education
Post-Graduation - Quality Engineering
Lambton College of Applied Arts And Technology
Toronto, ON08.2018
Bachelors of Technology - Mechanical Engineering
Punjab Technical University
Jalandhar04.2016
Skills
- Strategical thinking
- Communication
- Conflict resolution
- Professionalism
- Problem solving
- Adaptability
- Client relations
- Multi Lingual
Timeline
Front Desk Associate
LA Auto Hub
11.2022 - 03.2024
Warehouse Supervisor
Rayette Forest Products
09.2020 - 08.2022
Field/Zone Supervisor
Securitas Security
08.2018 - 05.2020
Post-Graduation - Quality Engineering
Lambton College of Applied Arts And Technology
Bachelors of Technology - Mechanical Engineering
Punjab Technical University