Summary
Overview
Work History
Education
Skills
Timeline
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Harpinder Singh Dhaliwal

Etobicoke

Summary

A goal-driven sales professional with a strong affinity for the automotive sector, eager to contribute my skills and experience to drive sales achievements within a dynamic car dealership environment.

Overview

6
6
years of professional experience

Work History

Front Desk Associate

LA Auto Hub
11.2022 - 03.2024
  • Proficiently handled inbound calls, adeptly resolving customer inquiries, and furnishing comprehensive information regarding offered services.
  • Displayed a dedication to exceeding customer expectations through proficiently addressing technical inquiries and providing detailed product knowledge support.
  • Demonstrated expertise in promptly and professionally resolving customer complaints and concerns, while meticulously maintaining accurate records of customer information and vehicle service histories.

Warehouse Supervisor

Rayette Forest Products
09.2020 - 08.2022


  • Engage with customers proactively to understand their needs and provide assistance while offering personalized support and guidance to address inquiries, requests, and concerns promptly and effectively.
  • Manage incoming and outgoing calls pertaining to delivery inquiries, vehicle breakdowns, and unforeseen issues.
  • Address customer queries and concerns with efficiency and professionalism, ensuring timely resolution and maintaining service excellence.

Field/Zone Supervisor

Securitas Security
08.2018 - 05.2020
  • Consistently provided exceptional customer service to clients while upholding job standards.
  • Effectively managing inbound and outbound calls while maintaining detailed daily logs.
  • Addressing customer needs with effective solutions and actively monitoring customer feedback.

Education

Post-Graduation - Quality Engineering

Lambton College of Applied Arts And Technology
Toronto, ON
08.2018

Bachelors of Technology - Mechanical Engineering

Punjab Technical University
Jalandhar
04.2016

Skills

  • Strategical thinking
  • Communication
  • Conflict resolution
  • Professionalism
  • Problem solving
  • Adaptability
  • Client relations
  • Multi Lingual

Timeline

Front Desk Associate

LA Auto Hub
11.2022 - 03.2024

Warehouse Supervisor

Rayette Forest Products
09.2020 - 08.2022

Field/Zone Supervisor

Securitas Security
08.2018 - 05.2020

Post-Graduation - Quality Engineering

Lambton College of Applied Arts And Technology

Bachelors of Technology - Mechanical Engineering

Punjab Technical University

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Harpinder Singh Dhaliwal