Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harpreet Singh Jatana

Calgary,Canada

Summary

A quick learner who has developed a strong skill set through working in a varied array of fields. Experienced hard worker, with a drive for gaining new knowledge and insights. Actively seeking new challenges and a new career position with Canadian Pacific Kansas City Railway.

Overview

4
4
years of professional experience

Work History

Lead Station Attendant

Air Canada
03.2022 - Current
  • Assisted customers with their inquiries and concerns, resolving issues promptly.
  • Ensured accurate inventory control by conducting regular stock checks and updating records accordingly.
  • Maintained safe working environment by adhering to safety protocols and guidelines.
  • Contributed to team success through effective communication and collaboration with colleagues.
  • Performed routine equipment inspections, identifying issues for timely repairs and maintenance.
  • Provided support during emergencies, assisting in evacuations and contacting relevant authorities when necessary.
  • Promoted positive company image by consistently delivering professional service to all customers.
  • Kept grounds well-maintained through cleaning, trash removal, and landscaping duties as required.
  • Assisted management in monitoring employee performance, providing feedback for improvement where needed.
  • Completed daily paperwork efficiently, ensuring all relevant information was recorded for management review.

Retail Manager

Ace Liquor Discounter
11.2021 - 02.2023
  • Increased sales by implementing effective merchandising strategies and optimized store layouts.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
  • Developed staff training programs that resulted in improved product knowledge and enhanced selling skills.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.

Detailer

Routes Car Rental
08.2019 - 11.2021
  • Routes Car Rental Calgary
  • Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Maintained a clean and organized workspace, promoting a safe working environment for all team members.
  • Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
  • Reduced waste and increased sustainability by carefully managing supplies inventory, preventing overstocking or shortages of essential materials.
  • Assisted management in developing marketing strategies to promote the company''s detailing services within the local community.
  • Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.

Education

General Business Management Diploma -

Red Deer College

Bachelor's degree - commerce

Punjabi University

Skills

  • Safety Oriented- Been working in Aviation Industry where it is imperative to have a safe work ethic
  • Flexible- Working as a shift worker Available to work shifts 24/7
  • Communication- Possess great communication skills as current job requires talking to hundreds of people over the radio Active listening is also imperative to perform my job as information must be verified
  • Multitasking- Analyzing several streams of information and deciding on different courses of action to be taken for each
  • Managing and delegating people and resources as demanded by the task

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Lead Station Attendant

Air Canada
03.2022 - Current

Retail Manager

Ace Liquor Discounter
11.2021 - 02.2023

Detailer

Routes Car Rental
08.2019 - 11.2021

General Business Management Diploma -

Red Deer College

Bachelor's degree - commerce

Punjabi University

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Harpreet Singh Jatana