Helen Pasborg
Montreal,QC
Summary
Dynamic and dependable professional with 16+ years of experience in aviation ground operations, mechanical repair, and team leadership. Known for exceptional work ethic, strong problem‑solving skills, and the ability to excel under pressure. Adept at coordinating operations, supporting team performance, and maintaining high safety and quality standards. Passionate about delivering reliable service while continuously improving processes and learning new skills.
Overview
17
17
years of professional experience
Work History
Lead Station Attendant
Air Canada
05.2009 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Worked flexible hours: night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment.
- Lead daily ramp and ground operations, ensuring safe, efficient aircraft turnarounds.
- Train and mentor new employees on procedures, equipment use, and workplace safety.
- Recognized for reliability, strong communication, and consistent teamwork.
Harley Motorcycle Technician (Apprentice)
Leo Harley Davidson
07.2020 - 11.2021
- Followed dealership and factory standards to ensure quality and safety.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Participated in team-building activities to enhance working relationships.
- Assisted with work orders, part identification, and customer service consultations.
- Test rode motorcycles to verify the completion and accuracy of repairs.
Apprentice Mechanic
Ici Pneu
03.2020 - 07.2020
- Supported senior mechanics with inspections, repair tasks, and diagnostics.
- Completed basic mechanical repairs and maintenance under supervision.
- Maintained organized, clean work areas to enhance safety and productivity.
- Used critical thinking to evaluate mechanical issues, and collaborate on solutions.
Education
CPA Apprentice - Mechanic
Automotive School of Quebec
Montreal, QC03-2021
GED -
Vanier College
Saint-Laurent, QC09.2004
High School Diploma -
Seychelles International School
Seychelles09.1999
Skills
- Leadership & Team Coordination
- Aircraft Ground Operations
- Safety & Compliance
- Mechanical Diagnostics & Repair
- Work Orders & Documentation
- Equipment Operation & Manual Labor
- Problem Solving & Critical Thinking
- Fast-Paced, High‑Pressure Environments
- Flexible Work Scheduling (nights/weekends/holidays)
Timeline
Harley Motorcycle Technician (Apprentice)
Leo Harley Davidson
07.2020 - 11.2021
Apprentice Mechanic
Ici Pneu
03.2020 - 07.2020
Lead Station Attendant
Air Canada
05.2009 - Current
CPA Apprentice - Mechanic
Automotive School of Quebec
GED -
Vanier College
High School Diploma -
Seychelles International School