Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Harnoor singh

Niagara Falls,CA

Summary

Proven Shift Supervisor with a track record at Burger King for enhancing customer satisfaction and streamlining operations. Excelled in cash handling and complaint resolution, demonstrating exceptional time management and customer service skills. Collaborated effectively to train teams and improve financial accuracy, showcasing a blend of leadership and operational expertise.


Reliable Shift Leader with 3 years in food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.



Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Burger King
04.2023 - Current
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.

Prep Cook

Niagara College
01.2024 - 04.2024
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.

Chef Assistant

BREW ESTATE
07.2022 - 02.2023
  • Prepped ingredients ahead of time to increase cooking and service speed.
  • Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
  • Used variety of kitchen tools and appliances to prepare ingredients and meals.
  • Supported senior chefs with creative meal planning and recipe development.

Crew Member

Subway
12.2021 - 06.2022
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

BDPS Patiala
PATIALA
04.2022

Advanced Diploma - Culinary Management

Niagara College
Niagara-on-the-Lake, Canada
12.2024

Skills

  • Inventory control and record keeping
  • Cash handling expertise
  • Schedule Management
  • Time Management
  • Customer Service
  • Food handling
  • Complaint resolution
  • Highly motivated
  • Cleaning and organization
  • Active listener

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional

Certification

Food Handler - Canada certificate (2024-03-01 - 2029-03-01)


Timeline

Prep Cook

Niagara College
01.2024 - 04.2024

Shift Supervisor

Burger King
04.2023 - Current

Chef Assistant

BREW ESTATE
07.2022 - 02.2023

Crew Member

Subway
12.2021 - 06.2022

High School Diploma -

BDPS Patiala

Advanced Diploma - Culinary Management

Niagara College

Similar Profiles

CREATE PROFILE
Harnoor singh