Summary
Overview
Work History
Education
Skills
Certification
Key Responsibilities Airbnb Supervisors
Languages
Timeline
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Yujing Qin

Niagara Falls,Canada

Summary

Certified Driving Instructor with extensive experience training new and experienced drivers in safe, legal, and confident vehicle operation. Skilled in both classroom instruction and behind-the-wheel training, with a strong focus on defensive driving, traffic laws, and hazard awareness. Known for a calm, patient teaching style that helps learners of all ages feel at ease. Committed to promoting road safety and preparing students for successful completion of driving exams and a lifetime of responsible driving.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Driver Trainer

Self Employed Services
04.2024 - Current
  • Identified driver training needs to make recommendations to manager.
  • Developed tailored training programs for individual drivers, addressing specific areas of improvement.
  • Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
  • Facilitated effective communication between drivers, dispatchers, and management, promoting a cohesive team environment.
  • Enhanced driver safety by conducting thorough training sessions on defensive driving techniques.
  • Reduced accident rates within the company through comprehensive driver education and evaluation.
  • Maintained regulatory compliance documentation to promote safety and compliance culture.
  • Evaluated performance of assigned personnel and provided corrective actions of trainees during simulator training.

Driving instructor

04.2020 - Current
  • Self employee
  • 1 year

Airbnb administrator

01.2023 - 01.2025

Airbnb Host

Self Employed Services
06.2023 - 11.2024
  • Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
  • Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
  • Improved overall guest experience with thoughtful touches such as welcome baskets and personalized notes upon arrival.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.

Education

High School Diploma -

Canadian All Care College
240 Alton Towers Cir #302, Scarborough, ON M1V 3Z3
03.2025

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Professional Driving Instructors of Ontario
04.2024

Accounting, Payroll &business Administrator, Accounting and Finance

Canadian All Care College
04.2022

Aesthetician/Esthetician and Skin Care Specialist

North American College of Information Technology
2100 Ellesmere Road, Suite 101, Scarborough, M1H
09.2019

Skills

  • Road safety assessment
  • Knowledge of traffic laws and DMV regulations
  • Excellent observational skills
  • Clear and calm communication
  • Incident documentation and reporting
  • Customer service and conflict resolution
  • Time management and punctuality
  • Technical Skills
  • In-depth knowledge of traffic laws and road safety regulations
  • Skilled in defensive driving techniques
  • Proficient in both manual and automatic vehicle operation
  • Ability to assess and correct driving errors in real time
  • Familiarity with DMV testing standards and procedures
  • Instructional Skills
  • Lesson planning and curriculum development
  • Classroom teaching and behind-the-wheel training
  • Patience and adaptability to different learning styles
  • Effective verbal communication and feedback delivery
  • Test preparation and practice exam administration
  • Interpersonal & Soft Skills
  • Strong observation and decision-making skills
  • Calm, composed demeanor under pressure
  • Conflict resolution and stress management
  • Encouraging and supportive attitude
  • Professionalism and reliability
  • Administrative Skills
  • Accurate record-keeping of student progress
  • Scheduling and time management
  • Compliance with licensing and reporting requirements
  • Managing customer needs
  • Emergency procedures

Certification

  • 1. Advanced Esthetics
  • 2. Accounting, Payroll &business Administrator
  • 3. Event planner
  • Licenses
  • Driving instructor License
  • G license

Key Responsibilities Airbnb Supervisors

  • 1. Team Leadership and Development
  • Coaching and Mentoring: Provide guidance and support to team members, fostering a positive work environment and encouraging professional growth.
  • Performance Management: Monitor team performance, set clear expectations, and conduct regular feedback sessions to ensure high standards are met.
  • Scheduling and Resource Allocation: Manage shift schedules, approve time-offs, and ensure adequate staffing levels to meet operational needs.
  • 2. Operational Oversight
  • Quality Assurance: Ensure that all properties are maintained to Airbnb's cleanliness and safety standards, conducting regular inspections as needed.
  • Issue Resolution: Address and resolve guest complaints or operational challenges promptly, escalating issues when necessary.
  • Inventory Management: Oversee the procurement and maintenance of supplies, ensuring that all properties are adequately stocked.
  • 3. Guest Experience Enhancement
  • Communication: Maintain clear and timely communication with guests, addressing inquiries and concerns to enhance their stay.
  • Feedback Implementation: Collect and analyze guest feedback to identify areas for improvement and implement necessary changes.
  • Onboarding New Properties: Assist in integrating new listings into the system, ensuring they meet all operational and quality standards.
  • 4. Compliance and Reporting
  • Policy Adherence: Ensure all operations comply with Airbnb's policies and local regulations.
  • Reporting: Prepare regular reports on team performance, guest satisfaction, and operational metrics for upper management.

Languages

English

Timeline

Driver Trainer

Self Employed Services
04.2024 - Current

Airbnb Host

Self Employed Services
06.2023 - 11.2024

Airbnb administrator

01.2023 - 01.2025

Driving instructor

04.2020 - Current

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Professional Driving Instructors of Ontario

Accounting, Payroll &business Administrator, Accounting and Finance

Canadian All Care College

High School Diploma -

Canadian All Care College

Aesthetician/Esthetician and Skin Care Specialist

North American College of Information Technology
Yujing Qin