Harnoor Kaur
Calgary,AB
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technical Support Advisor
Concentrix
Calgary, AB
12.2022 - 06.2024
- Assisted iOS, iPadOS and macOS customers with troubleshooting issues encountered while using hardware and software, providing actionable tips to resolve problems efficiently.
- Explained technical related details in easy to understand terms to non-technical individuals.
- Consistently drove customer satisfaction by actively listening, committing to assist, and delivering on promised results.
Crew Team Member
Tim Hortons
Vaughan , Ontario
07.2022 - 10.2022
- Operated register to process payments and collect cash payment for order totals.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Worked front counter, drive-thru and other areas.
Warehouse Associate
TJX
Mississauga, ON
07.2022 - 10.2022
- Performed ticketing and packing in different departments
- Checked packages and merchandise for damage and notified vendors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
General Labor Worker
CTDI Rogers
Oakville, Ontario
04.2022 - 07.2022
- Tested different rogers products while adhering to the company standards.
- Identified and helped resolve production problems, increasing output while reducing errors.
- Monitored production operations for compliance with specifications and promptly reported defects.
Security Screener
Pinkerton
Woodbridge, ON
08.2021 - 03.2022
- Wrote reports of daily activities, property and equipment damage and unusual occurrences.
- Authorized and monitored entrance of visitors and employees to maintain security of premises.
- Identified issues, analyzed information and provided solutions to problems.
Customer Experience Salesfloor Associate
Walmart
Brampton, ON
04.2021 - 08.2021
- Organized shelves to maintain store visual appeal.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Education
Hospitality- Hotel & Restaurant -
St. Clair College of Applied Arts And Technology
Windsor, ON04.2022
Skills
- Equipment Troubleshooting and Maintenance
- Excellent communication and interpersonal skills
- Attention to detail
- Adaptability and Flexibility
- Customer Service
- Microsoft Office
- Cash register operations
- Critical Thinking
Certification
First Aid and CPR Level C
Ontario Security Guard
Ontario’s Food Handler Certificate
Smart Serve
Timeline
Technical Support Advisor
Concentrix
12.2022 - 06.2024
Crew Team Member
Tim Hortons
07.2022 - 10.2022
Warehouse Associate
TJX
07.2022 - 10.2022
General Labor Worker
CTDI Rogers
04.2022 - 07.2022
Security Screener
Pinkerton
08.2021 - 03.2022
Customer Experience Salesfloor Associate
Walmart
04.2021 - 08.2021
Hospitality- Hotel & Restaurant -
St. Clair College of Applied Arts And Technology