Harmeet Singh
420 Townsend Street, Sydney,NS
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
1
1
year of professional experience
Work History
Customer Service Instant Representative
Wendys Restaurant
10.2023 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled customer inquiries and suggestions courteously and professionally
Customer Service Instant Representative
Royal Halal
01.2023 - 09.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times
- Handled customer inquiries and suggestions courteously and professionally
Education
Post Baccalaureate Diploma - Business Management
Cape Breton University
Sydney, NS12.2024
Bachelor of Arts -
Punjab University
Chandigarh04.2018
Skills
- Communication skills – Friendly, approachable, and able to communicate effectively
- Customer service
- Sales
- Collections
- Performance Assessment
- Adaptability
- Experienced service-oriented individual with good customer-handling skills
- Customer service abilities
- Customer service-focused
Availability
Full-Time
References
Navjot Kaur
Team Leader
Wendy's Restaurant
navjotkaur123@gmail.com
Contact No. 9025371908
Activities and Interests
Reading Books
Listening music
Playing outdoor games
Achievements
Sports :- Member of college Cricket teamParticipation in NCC: -Active participation in NCC camps
Timeline
Customer Service Instant Representative
Wendys Restaurant
10.2023 - Current
Customer Service Instant Representative
Royal Halal
01.2023 - 09.2023
Post Baccalaureate Diploma - Business Management
Cape Breton University
Bachelor of Arts -
Punjab University
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