Esther Mbuyamaba
Saskatoon,Saskatchewan
Summary
Passionate and dedicated PCP student undergoing rigorous training in medical assessment, emergency response, and patient care techniques. Possessing strong interpersonal skills and a commitment to compassionate healthcare, who aim to contribute positively to emergency medical teams and enhance patient outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Intelcom Courrier Canada Inc
10.2021 - Current
- Sought ways to improve processes and services provided.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Increased efficiency and team productivity by promoting operational best practices.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Cashier
Canadian Wholesale Club, Saskatoon Sk
09.2019 - 10.2021
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Using scanning devices, answering customer inquiries
- Accepting customer returns, and counting money in the cash draw
Education
Diploma - Primary Care Paramedic
Saskpolytech
Saskatoon, SK12.2024
Skills
Communication Skills
- Effectively communicate to people well
- Good listener
- Not afraid to ask for help when needed
- Friendly and approachable individual
Interpersonal Skills
- Follows instructions well
- Hardworking and completes tasks on time
- Good physical health
- Able to work under pressure
Organizational Skills
- Able to manage time well
- Completes tasks on time
- Able to clean and keep workspace organized
- Contributes positively to group dynamics
Languages
English
Native or Bilingual
French
Native or Bilingual
Swahili
Native or Bilingual
Certification
Basic life support certificate
Transferring Lifting Repositioning Certificate
First Aid & CPR/AED certificate
Timeline
Customer Service Representative
Intelcom Courrier Canada Inc
10.2021 - Current
Cashier
Canadian Wholesale Club, Saskatoon Sk
09.2019 - 10.2021
Diploma - Primary Care Paramedic
Saskpolytech
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