Harmanpreet Kaur
Brampton
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Personal Support Worker
Humber Valley Terrace Long Term Care Home
Etobicoke, ON
03.2025 - 04.2025
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Sales Associate
Adidas
Amritsar, India
01.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Crew Member
Burger King
Amritsar, India
01.2022 - 12.2022
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
Diploma - Personal Support Worker
Cimt College
Mississauga, ON04-2025
Diploma - Diploma in Elementary Education
S.B.S College of Education
Punjab, India09-2019
Skills
- Customer service
- Teamwork and collaboration
- Multi-tasking strength
- Flexible schedule
- Customer needs assessment
- Guest relations
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Personal Support Worker
Humber Valley Terrace Long Term Care Home
03.2025 - 04.2025
Sales Associate
Adidas
01.2023 - 01.2024
Crew Member
Burger King
01.2022 - 12.2022
Diploma - Personal Support Worker
Cimt College
Diploma - Diploma in Elementary Education
S.B.S College of Education