HARMANDEEP SINGH
Mississauga,ON
Summary
Forward-thinking professional offering more than five years of experience working in demanding, deadline-driven environments. Excellent skills servicing Telecommunication systems, making repairs, conducting equipment inventory, operating tools and safety measures.
Overview
5
5
years of professional experience
Work History
Field Service Technician
Bell Technical Solutions
04.2019 - Current
- Installed and repaired Telecommunications equipment and explained operation and troubleshooting protocols to customers.
- Placed new service wires for Internet, TV, and phone using ladders, hand tools and power equipment according to company safety procedures.
- Experience in working with copper and Fibre technologies for both residential and business setups.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Continuously expanded knowledge base through ongoing training, monthly health and safety modules , staying current with industry advancements.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Maintained company field response vehicle stocked with repair and replacement equipment.
- Worked with diverse types of weather and ground conditions.
Education
Undergraduate Diploma - Automation And Robotics Technician
Centennial College of Applied Arts And Technology
Scarborough, ON04.2018
Skills
- Multimeter usage
- Optical fibre diagnosis
- Vehicle Maintenance
- Troubleshooting and repair
- Valid Driver's License
- Following safety practices
- Customer handling and Issue Escalation
Languages
English
Professional Working
Punjabi
Native or Bilingual
French
Elementary
Timeline
Field Service Technician
Bell Technical Solutions
04.2019 - Current
Undergraduate Diploma - Automation And Robotics Technician
Centennial College of Applied Arts And Technology
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