Harkawaldeep Kaur
Brampton,ON
Summary
Enthusiastic Head Cashier with 2 years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals. Punctual and honest store manager with solid background in dynamic environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Experienced retail professional with 2-year history of training and leading teams of cashiers in high-volume environments. Detail-oriented and organized with excellent time management ability.
Overview
6
6
years of professional experience
Work History
Security Guard
gardaworld
Brampton, ON
01.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Head Cashier
Fooderie market
Montreal, QC
11.2019 - 11.2021
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising and customer service.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Received and processed customer payments.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Displayed new stock and rotated existing products.
- Increased customer loyalty and retention.
- Analyzed purchases for signs of fraud.
- Reviewed and resolved differences between accounting information and cash drawer.
- Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
Education
GED -
Cdi College
Montreal, QC12.2021
Skills
- CPR Certified
- CCTV Monitoring
- Security Team Coordination
- Law Enforcement Collaboration
- Customer Satisfaction
- Medical Emergency Response
Accomplishments
- Successfully completed two-week security training program.
- Established and maintained anti-hijack and major theft protocol.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Security Guard
gardaworld
01.2022 - Current
Head Cashier
Fooderie market
11.2019 - 11.2021
GED -
Cdi College