Harjit Kaur
Kelowna,BC
Summary
Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations. Handles team needs with forward-thinking strategies and strong focus on daily requirements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Mucho Burrito Fresh Mexican Grill
2020.07 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Shift Manager
Mcdonalds
2019.08 - 2024.01
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
Education
Water Engineering Technology Diploma - Engineering
Okanagan College
Kelowna, BC12.2021
Bachelor of Science - Science
G.K.S.M College Tanda Urmur
Punjab India 06.2018
Skills
- Scheduling
- Data Analysis
- Quality Assurance
- Customer Service
- Performance Monitoring
- Production Planning
- Team Leadership
- Supervisory Experience
- Microsoft Excel
- Complaint Handling
- Quality Assurance Controls
- Payroll
- Computer Proficiency
Certification
- Food safe level 1: issued by Interior health
- First Aid: OFA Level 1
- Serving It Right
- WHMIS
- Valid class 5 Licence
Education Certifications
- Water Engineering Technology Diploma, 12/01/21, Okanagan College, Kelowna, BC
- Bachelor of Applied Science, 07/01/18, G.K.S.M College, Tanada Urmur, Punjab
Timeline
Manager
Mucho Burrito Fresh Mexican Grill
2020.07 - Current
Shift Manager
Mcdonalds
2019.08 - 2024.01
Water Engineering Technology Diploma - Engineering
Okanagan College
Bachelor of Science - Science
G.K.S.M College Tanda Urmur
- Food safe level 1: issued by Interior health
- First Aid: OFA Level 1
- Serving It Right
- WHMIS
- Valid class 5 Licence
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