HARDEEP KAUR
ETOBICOKE
Summary
Personal support worker with a strong track record in providing compassionate care and fostering a positive living environment. Skilled in time management, team collaboration, and patient advocacy, with a focus on enhancing client well-being through tailored interventions. Dedicated to maintaining high standards of accountability and compliance, while cultivating strong relationships that ensure emotional support and improve quality of life.
Overview
4
4
years of professional experience
Work History
PERSONAL SUPPORT WORKER
In home assisted living
Mississauga
12.2023 - Current
- Provided compassionate care to clients, enhancing their quality of life and fostering a positive living environment.
- Assisted clients with daily activities, promoting independence and achieving measurable improvements in their well-being.
- Maintained accurate records of client progress and care activities, upholding high standards of accountability and compliance.
- Evaluated client needs through regular assessments, implementing tailored interventions that led to noticeable gains in health outcomes.
- Cultivated strong relationships with clients, ensuring emotional support and enhancing their overall quality of life.
Warehouse Worker
SSK groups
India
01.2022 - 07.2023
- Streamlined customer support processes, leading to reduced response times and enhanced client satisfaction scores.
- Maintained accurate records of client interactions, contributing to improved reporting and informed decision-making.
- Provided exceptional service to clients, building strong relationships and ensuring a positive customer experience.
- Analyzed client feedback to identify service improvement areas, leading to actionable insights that drove substantial enhancements in support quality.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Organized warehouse space for efficient storage of products.
- Assembled orders according to customer requests.
CASHIER
Dominik Pizza
India
04.2021 - 01.2022
- Collaborated with team members to maintain a clean and organized workspace, fostering a positive environment for both staff and customers.
- Managed cash register operations with accuracy, ensuring financial integrity and minimizing discrepancies during daily audits.
- Upsold menu items and promotions, leading to noticeable gains in sales and enhancing the overall dining experience for customers.
- Monitored inventory levels and reported shortages, facilitating timely restocking and preventing service disruptions.
- Fostered teamwork among staff to improve service efficiency, resulting in a more enjoyable dining experience for customers.
- Monitored and managed inventory levels, implementing timely restocking procedures to prevent service disruptions.
Education
Project Management
Sheridan Technical College
Mississauga04.2025
Sustainable Waste Management
Fleming college
Lindsay04.2024
Skills
- Time Management
- Team Collaboration
- Patient Advocacy
- Health Education
- Conflict Resolution
- Communication
Project Management
- SUSTAINABLE WASTE MANAGEMENT, Fleming College, 09/01/23, 04/30/24, Lindsay, ON, CANADA
- PROJECT MANAGEMENT, Sheridan Technical College, 09/01/24, 04/30/25, Mississauga, ON, CANADA
Timeline
PERSONAL SUPPORT WORKER
In home assisted living
12.2023 - Current
Warehouse Worker
SSK groups
01.2022 - 07.2023
CASHIER
Dominik Pizza
04.2021 - 01.2022
Project Management
Sheridan Technical College
Sustainable Waste Management
Fleming college