A 3rd year Computing Science scholar at TRU, boasting a tenure of approximately one year, dedicated to elevating customer service excellence while seamlessly overseeing the intricate technical facets of the workplace.
Overview
2
2
years of professional experience
Work History
Produce Clerk
Real Canadian Superstore
05.2024 - Current
Ensured fresh, attractive produce displays through regular rotation, culling, and restocking; maintained inventory levels by reporting shortages promptly.
Delivered excellent customer service by assisting with product selection and addressing inquiries, while adhering to food safety and sanitation standards.
Collaborated effectively with team members to maintain a clean, organized workspace and meet store presentation standards.
Data Analyst Co-op Student
Thompson River University
01.2024 - 04.2024
Compile and organize data into Excel files, ensuring accuracy and completeness
Develop crosswalk tables for database integration using SQL, facilitating efficient data management and analysis.
IT Support Specialist
Thompson River University
08.2023 - 11.2023
Providing comprehensive assistance to Customers (students, faculty, and staff) in the adept resolution of a wide array of intricate IT inquiries
Overseeing data repositories
Navigating and resolving an extensive spectrum of IT queries encompassing software, hardware, and network issues, fostering a technology-driven learning environment.
Book Store Manager
USG Publishers and distributers
04.2022 - 06.2022
Assisting both offline and online customers
Data base creation of targeted customer list using excels, google contacts & creating csv files
E-Commerce B2C (Business-to-consumer) solution to grow the business using amazon site
Instagram for business, enabling one-on-one communication (DMs) & circulating product information
Inventory management process & linking it with invoice system
Designing product-based posts for Digital advertisement.