Hannah Shin
Québec,QC
Summary
4Accomplished in optimizing outreach strategies and improving program operations to maximize effectiveness and resource utilization. Knowledgeable about in-person and online means for reaching members of the community. Strategic and decisive leader with hardworking mentality and 4 years of related experience.
Overview
7
7
years of professional experience
Work History
Community Outreach Coordinator
LetsStopAIDS
07.2023 - Current
- Schedules outreach presentations in the community and communicates with staff regarding coverage and responsibilities
- Facilitates dialogue between community members and local organizations to address key challenges and identify viable solutions
- Creates and distributes print materials to promote community initiatives
- Prepares acute records and reports on the goals of the organization plans.
Library Administrative Support Agent
St Lawrence College
01.2024 - 03.2024
- Maintain accurate records of students information, customer orders, and inventory levels
- Reduce financial discrepancies by accurately analyzing and managing order invoices
- Track and submit employee timesheets to prepare for payroll processing
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
Front Line Assistant
University of Toronto
10.2019 - 10.2021
- Provided accurate information to students under the university's policies and procedures
- Assisted 20 students per day with questions or concerns about school insurance while maintaining a high degree of confidentiality
- Managed tax clinic appointments and answered basic questions regarding the tax clinic
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Member Service Support Staff
George Brown College
08.2017 - 09.2019
- Demonstrated professionalism with difficult students, listening carefully to understand their issue clearly and relieve their emotions before resolution of the problem
- Assisted over 450 students to fill out health and dental plan claims
- Educated students about accessing health plans with the insurance website materials.
- Self-motivated, with a strong sense of personal responsibility.
Education
No Degree - French Language Course
BLI
Québec, QC06.2024
Skills
- Microsoft Office
- Resource Mobilization
- Needs Assessment
- Teamwork
- Time Management
- Ability to Multitask
- Adaptability
- Customer Service
- Computer Skills
- Communication Skills
- Fast Learner
- Hard Work
- Document Management
- Database Entry
- Records Management
- Community resource management
Languages
English
Native/ Bilingual
Korean
Native/ Bilingual
French
Limited Working
Timeline
Library Administrative Support Agent
St Lawrence College
01.2024 - 03.2024
Community Outreach Coordinator
LetsStopAIDS
07.2023 - Current
Front Line Assistant
University of Toronto
10.2019 - 10.2021
Member Service Support Staff
George Brown College
08.2017 - 09.2019
No Degree - French Language Course
BLI
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