Esther Owobowale
Surrey,BC
Summary
Highly organized and efficient in office administration professional with extensive experience managing daily operations, scheduling, and providing exceptional administrative support. Proficient in information technology, database management, software development life cycle, SQL, bookkeeping, and customer service, with a proven ability to streamline workflows and enhance team collaboration. Known for adaptability, strong communication skills, and a commitment to excellence in dynamic environments.
Overview
12
12
years of professional experience
Work History
Boutique Associate
Aritzia
09.2024 - Current
- Managed inventory levels efficiently to maintain optimal stock availability and meet customer demand.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Developed strong product knowledge to effectively assist customers with their preferences.
- Prioritized and handled various responsibilities, ensuring quality results under pressure.
UBCP/ACTRA
Background Member
06.2016 - 12.2024
- Successfully adapted to various tasks, improving team efficiency and overall productivity.
Demonstrated strong work ethic, independence, and collaboration in fast-paced environments.
Office Adminstration
Royale Family Organisers
05.2022 - 08.2023
- Managed and maintained call records and databases, ensuring accurate and up-to-date information.
- Handled professional phone interactions, addressing inquiries and providing timely assistance to clients and staff.
- Fostered positive family connections by coordinating and supporting communication efforts to meet organizational goals.
Financial Advisor
World Financial Group Wfg
11.2022 - 04.2023
- Advised clients on long-term and short-term financial goals, creating personalized plans based on individual needs.
Built strong client relationships, fostering loyalty and long-term account retention.
Increased sales by 10% through proactive client engagement and financial education.
1-800-GOT-JUNK
Inbound caller
04.2018 - 09.2019
- Managed multiple customer inquiries daily, resolving issues efficiently and with professionalism.
Developed and applied new skills to improve productivity and client satisfaction.
Demonstrated respect and a willingness to assist in all customer interactions, contributing to a positive company reputation.
TWU Spring Alumni Association
TWU
04.2014 - 04.2014
- Managed databases to track client calls, notes, and contact information accurately.
Represented the organization professionally during challenging phone interactions, ensuring positive outcomes.
Cultivated meaningful interactions through calm and poised communication.
Mary Kay Beauty Consultant
Manager
01.2013 - 01.2014
- Identified client needs and recommended products based on preferences and requirements.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Met sales goals, supporting organizational health through consistent and reliable service.
Education
Bachelor of Arts Degree - Theatre
Trinity Western University
Langley, BC04.2017
High School Diploma -
Terry Fox Secondary School
Port Coquitlam, BC06.2012
Skills
- Organizational skills
- Office Administration & Organization
- Schedule & Calendar Management
- Software development life cycle
- Bookkeeping & Financial Oversight
- Customer Service & Client Relations
- Database Entry & Management
- Proficient in Excel & Microsoft Office Suite
- Time Management & Prioritization
- Communication (Verbal & Written)
- Teamwork and collaboration
- Problem-solving abilities
Certification
- Scrum Master Certificate- (SMC)- International Scrum Master Institute
Languages
English
Bilingual or Proficient (C2)
Yoruba
Upper intermediate (B2)
Korean
Elementary (A2)
Timeline
Boutique Associate
Aritzia
09.2024 - Current
Financial Advisor
World Financial Group Wfg
11.2022 - 04.2023
Office Adminstration
Royale Family Organisers
05.2022 - 08.2023
1-800-GOT-JUNK
Inbound caller
04.2018 - 09.2019
UBCP/ACTRA
Background Member
06.2016 - 12.2024
TWU Spring Alumni Association
TWU
04.2014 - 04.2014
Mary Kay Beauty Consultant
Manager
01.2013 - 01.2014
Bachelor of Arts Degree - Theatre
Trinity Western University
High School Diploma -
Terry Fox Secondary School
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