Esther Owobowale
Surrey,BC
Summary
Highly organized and efficient office administration professional with extensive experience managing daily operations, scheduling, and providing exceptional administrative support. Proficient in database management, bookkeeping, and customer service, with a proven ability to streamline workflows and enhance team collaboration. Known for adaptability, strong communication skills, and a commitment to excellence in dynamic environments.
Overview
12
12
years of professional experience
Work History
Boutique Associate
Aritzia
09.2024 - Current
- Managed inventory levels efficiently to maintain optimal stock availability and meet customer demand.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Developed strong product knowledge to effectively assist customers with their preferences.
- Prioritized and handled various responsibilities, ensuring quality results under pressure.
UBCP/ACTRA
Background Member
01.2016 - 09.2024
- Successfully adapted to various tasks, improving team efficiency and overall productivity.
Demonstrated strong work ethic, independence, and collaboration in fast-paced environments.
Financial Advisor
World Financial Group Wfg
11.2022 - 04.2023
- Advised clients on long-term and short-term financial goals, creating personalized plans based on individual needs.
Built strong client relationships, fostering loyalty and long-term account retention.
Increased sales by 10% through proactive client engagement and financial education.
1-800-GOT-JUNK
Inbound caller
04.2018 - 09.2018
- Managed multiple customer inquiries daily, resolving issues efficiently and with professionalism.
Developed and applied new skills to improve productivity and client satisfaction.
Demonstrated respect and a willingness to assist in all customer interactions, contributing to a positive company reputation.
TWU Spring Alumni Association
TWU
03.2014 - 04.2015
- Managed databases to track client calls, notes, and contact information accurately.
Represented the organization professionally during challenging phone interactions, ensuring positive outcomes.
Cultivated meaningful interactions through calm and poised communication.
Mary Kay Beauty Consultant
Manager
01.2013 - 01.2014
- Identified client needs and recommended products based on preferences and requirements.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Met sales goals, supporting organizational health through consistent and reliable service.
Education
Bachelor of Arts Degree - Theatre
Trinity Western University
Langley, BC04.2017
High School Diploma -
Terry Fox Secondary School
Port Coquitlam, BC06.2012
Skills
- Office Administration & Organization
- Schedule & Calendar Management
- Bookkeeping & Financial Oversight
- Customer Service & Client Relations
- Database Entry & Management
- Proficient in Excel & Microsoft Office Suite
- Time Management & Prioritization
- Communication (Verbal & Written)
Timeline
Boutique Associate
Aritzia
09.2024 - Current
Financial Advisor
World Financial Group Wfg
11.2022 - 04.2023
1-800-GOT-JUNK
Inbound caller
04.2018 - 09.2018
UBCP/ACTRA
Background Member
01.2016 - 09.2024
TWU Spring Alumni Association
TWU
03.2014 - 04.2015
Mary Kay Beauty Consultant
Manager
01.2013 - 01.2014
Bachelor of Arts Degree - Theatre
Trinity Western University
High School Diploma -
Terry Fox Secondary School
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