Halim Faddul Fernandez
Calgary,AB
Summary
Dynamic professional with a proven track record at Austromex Group, enhancing sales by 15% annually through effective competitor analysis, customer research and resolving conflicts. Focused on ensuring customer satisfaction and team success. Excelled in fostering customer relationships and mentoring teams, leveraging public speaking and sales presentation skills to drive results and exceed targets. Demonstrates a unique blend of technical sales expertise and child supervision, ensuring diverse and inclusive environments.
Overview
6
6
years of professional experience
Work History
Technical Sales Representative
Austromex Group(Tyrolit Group)
10.2019 - 07.2024
- Collaborated with customers and asked questions to assess needs and budgets in terms of abrasive products.
- Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
- Engaged large and medium end-users (automotive, aeronautical, foundry industries, etc.), to deliver company's total value proposition to increase sales.
- Attended abrasive-related technical shows and other activities to represent company products and services.
- Drove team revenue totals by increasing sales regionally by 15% annually.
- Recommended abrasive products and explained features and costs to help customers make educated buying decisions.
- Generated and executed sales plans in existing customer base to meet profit increase goals.
- Educated new sales staff on store policies and customer support operations.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
Head Summer Camp Counselor
Ymca Camp Ernst
05.2018 - 09.2018
- Worked with children of varying age, interest, skill, and developmental levels.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Implemented camp activities fostering physical, social, and emotional growth.
- Supported children by actively listening and offering encouragement.
- Led groups of children safely through variety of camp activities.
- Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
- Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep campers well-fed.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Education
Master of Science - Manufacturing Engineering
University of Calgary
Calgary, AB02.2026
Bachelor of Science - Mechatronic Systems Engineering
Mexican Autonomus National University
Mexico City06.2019
Skills
- Competitor Analysis
- Sales Reporting
- Customer research
- Public Speaking
- Face-to-face communication
- Telephone communication
- Sales Presentations
- Email Communication
- Presentations
- Persuasion techniques
- Child Supervision
- Compassionate communication
Languages
English
Full Professional
Spanish
Native or Bilingual
Hobbies: Motorcycles, Sports.
Love doing sports and going outdoors. Also: love motorcycles and touring.
Timeline
Technical Sales Representative
Austromex Group(Tyrolit Group)
10.2019 - 07.2024
Head Summer Camp Counselor
Ymca Camp Ernst
05.2018 - 09.2018
Master of Science - Manufacturing Engineering
University of Calgary
Bachelor of Science - Mechatronic Systems Engineering
Mexican Autonomus National University
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