Summary
Education
Work History
Skills
Work Preference
Quote
Certification
Recommendations
Software
Additional Information
Timeline
ResearchAssistant
JANVI PATEL

JANVI PATEL

Business Analyst/ Technical Writer
Kitchener,ON

Summary

Dynamic IT professional with a bachelor’s degree in computer engineering and a Postgraduate Diploma in Information Technology Business Analysis. Experienced in translating complex technical concepts into user-friendly manuals, API guides, and process documentation and have a proven track record of improving usability and streamlining operations through detailed documentation and cross-functional collaboration.

Education

Post Graduation - Information Technology Business Analysis

Conestoga College
01.2023 - 05.2024

Bachelor of Engineering - Computer Engineering

Gujarat Technological University
07.2018 - 06.2022

Work History

Technical Sales Representative

Staples
Kitchener, ON
02.2023 - Current
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proven ability to learn quickly and adapt to new situations.
  • Created comprehensive sales documentation for headquarters, outlining sales and profit margin, which improved internal communication and reduced processing time by 15%.
  • Ranked 2nd in warranty sales across the region by drafting clear, persuasive materials that communicated the value of extended warranty, boosting sales by 25% and leading to a 7% upsurge in customer satisfaction and trust.
  • Collaborated and Trained new employees by developing easy training material, enhancing their product knowledge and improving sales performance, leading to a 9 % reduction in onboarding time.

Business Analyst

Smart Technologies
Vadodara , Gujarat
02.2022 - 10.2023
  • Maximized revenue opportunities by conducting thorough needs assessments during initial client consultations.
  • Leveraged excellent communication skills when presenting complex technical information to non-technical audiences.
  • Streamlined sales process by implementing CRM software, improving efficiency and lead management.
  • Led a team of 5, eliciting, analyzing, and documenting project requirements to deliver a comprehensive business case, improving clarity and reducing project risks by 7%.
  • Executed usability and regression testing, documented results, and recommended improvements, leading to a 5% increase in product quality, user satisfaction and a 10% upsurge in total revenues through informed decision-making.

Database Administrator

Smart Technologies
Vadodara, Gujarat
06.2021 - 12.2021
  • ehEnsured database security with timplementation of role-based access control and regular vulnerability assessments.
  • Streamlined backup and recovery processes, enhancing overall system stability and availability.
  • Enhanced reporting capabilities by designing efficient ETL processes that improved data accuracy and completeness.
  • Conducted regular audits of data quality, identifying inconsistencies and implementing corrective actions as necessary.
  • Created detailed troubleshooting guides and technical manuals for SQL database management, addressing performance issues and enhancing system stability by 20%.

Skills

  • Competitor Analysis
  • Technical Demonstrations
  • Cost Estimation
  • Decision-Making
  • Effective Communication
  • Interpersonal Skills
  • Analytical Thinking
  • Technical Writing

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureTeam Building / Company RetreatsCareer advancement

Quote

"Believe you can, and you're halfway there."
Theodore Roosevelt.

Certification

  • Six Sigma Yellow Belt- The Council for Six Sigma Certification.
  • Career Essentials in Business Analysis- Microsoft
  • Foundations of Project Management- Google

Recommendations

1.) I highly recommend Janvi, who has consistently demonstrated dedication and skill throughout our course. She attended every class, proactively tackled assignments, and showed a strong curiosity for learning new technologies. Her assignments were detailed and professional, reflecting her commitment to excellence. As a group leader, Janvi effectively managed teams and fostered collaboration. Her proactive approach, attention to detail, and leadership abilities make her an asset to any organization.

 Janvi’s mentor - Balmeet Kaur

2.) I had the pleasure of working alongside Janvi Patel during our time in college, and she consistently impressed me with her energy, leadership, and ability to connect with everyone around her. As an extrovert, Janvi always brought a lively atmosphere to group projects, ensuring everyone felt included and heard. Her analytical skills, combined with a great sense of humour, made even the most challenging tasks enjoyable. Janvi added a fun element to our work; her dedication to excellence was evident in everything she did. She’s a great team player and a natural leader who motivates others to give their best.

Classmate- Vidhi 

Software

Jira

MS Project

Adobe Creative Suite

Power BI

Microsoft Office Suite

Google Analytics

Lucidchart

Minitab

Additional Information

"I'm an extrovert who thrives on connecting with people, whether it's collaborating on projects or engaging in casual conversations. Growing up, I played cricket, which taught me the importance of teamwork and focus. One of the fun facts about me is my knack for sarcasm—my jokes might be a bit dumb, but they always seem to get a laugh! I enjoy bringing humour and positive energy into everything I do, whether at work or in my personal life."

Timeline

Technical Sales Representative

Staples
02.2023 - Current

Post Graduation - Information Technology Business Analysis

Conestoga College
01.2023 - 05.2024

Business Analyst

Smart Technologies
02.2022 - 10.2023

Database Administrator

Smart Technologies
06.2021 - 12.2021

Bachelor of Engineering - Computer Engineering

Gujarat Technological University
07.2018 - 06.2022
JANVI PATELBusiness Analyst/ Technical Writer