HAKIM CHAHADE
Windsor,Canada
Summary
Strong communicator and relationship builder with a proven ability to work with diverse personalities in fast-paced environments. Experienced leader and multitasker with a background in technical operations and manufacturing, known for driving team performance, managing competing priorities, and aligning people and processes to achieve results.
Overview
13
13
years of professional experience
Work History
Technical Operations Specialist
Magna International
10.2022 - Current
- Identified operational risks and inefficiencies through system and process analysis, driving improvements that enhanced performance and compliance
- Improved system reliability and production accuracy by proactively monitoring automated systems and resolving issues using root cause analysis
- Led process optimization initiatives using Lean and Six Sigma principles, reducing downtime and increasing operational efficiency
- Collaborated with cross-functional teams to implement technical solutions aligned with business needs and performance goals
- Supported system testing and change management initiatives, ensuring smooth rollouts and minimal operational disruption
Assembly Team Leader
Magna International
11.2015 - 10.2022
- Drove production output and quality performance in a fast-paced manufacturing environment, consistently meeting operational targets
- Increased team productivity by training and coaching employees on standardized processes and quality expectations
- Minimized downtime by quickly identifying and escalating technical issues, maintaining continuous workflow
- Strengthened coordination across production, maintenance, and quality teams to resolve operational challenges efficiently
Sales Associate
Best Buy
Windsor, Ontario
01.2013 - 11.2015
- Delivered strong customer service and consistently met or exceeded sales targets in a high-volume environment
- Built customer relationships by identifying needs and recommending appropriate products, increasing customer satisfaction and repeat business
- Contributed to revenue growth by upselling and cross-selling products based on customer preferences
- Maintained product knowledge and effectively communicated value propositions to customers
- Supported team performance by collaborating with colleagues to achieve store-wide sales goals
Education
B.S. - Cybersecurity & Information Assurance
Western Governors University
Skills
- Strong organizational and time management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented with strong multitasking ability
- Experience in training and coaching
Timeline
Technical Operations Specialist
Magna International
10.2022 - Current
Assembly Team Leader
Magna International
11.2015 - 10.2022
Sales Associate
Best Buy
01.2013 - 11.2015
B.S. - Cybersecurity & Information Assurance
Western Governors University