Haemi Kang
Calgary,AB
Summary
Driven and compassionate professional with diverse experience spanning social work at NamSeoul Center for Migrant Women & Children, food service, and housekeeping. Excelled in client advocacy, achieving significant improvements in client service delivery through strong communication and problem-solving skills. Demonstrated meticulous attention to detail and a positive attitude, enhancing customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Social Worker
NamSeoul Center for Migrant Women & Children
04.2021 - 06.2024
- Organized and processed daily accounting invoices, statements and records.
- Used accounting software to prepare weekly and monthly financial reports.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Updated client documentation for accurate, compliant and current records.
- Supported clients and families with empathy and compassion during difficult times.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Monitored clients' lawsuit cases and explain it to clients in easy language.
Food Service Worker
PAK'nSAVE, St.Pierr's Sushi
09.2019 - 09.2020
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and organized kitchen, dining and service areas.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained accurate records of food temperatures to ensure safety standards were met.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Housekeeping Room Attendant
Oaks Hotels & Resort
07.2019 - 09.2019
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
Education
Associate of Applied Science - Social Work
MyongJi Institute of Continuing Education
South Korea02.2015
BBA -
Kookmin University
South Korea08.2012
Skills
- Positive Attitude
- Customer Service
- Attention to Detail
- Problem-Solving
- Strong Communication Skills
Languages
English
Professional Working
Korean
Native or Bilingual
Certification
- Certified Social Worker in Korea
Timeline
Social Worker
NamSeoul Center for Migrant Women & Children
04.2021 - 06.2024
Food Service Worker
PAK'nSAVE, St.Pierr's Sushi
09.2019 - 09.2020
Housekeeping Room Attendant
Oaks Hotels & Resort
07.2019 - 09.2019
Associate of Applied Science - Social Work
MyongJi Institute of Continuing Education
BBA -
Kookmin University
- Certified Social Worker in Korea
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