Hadijah Ndagire
Burnaby,BC
Summary
Personable and empathetic, with strong ability to connect and build trust with others. Understanding of mental health challenges and effective communication techniques. Dedicated to fostering safe and supportive environment to positively impact individuals' well-being.
Overview
4
4
years of professional experience
Work History
Peer Support Worker
Downtown Eastside Women's Centre
06.2022 - Current
- Ensures that basic needs are met by working closely with individuals on ongoing basis.
- Conducts intake assessments to determine client needs and appropriate resources.
- Assists with goal planning and implementation.
- Maintains accurate records of client interactions, ensuring confidentiality and adherence to agency policies.
- Assists clients with daily living activities, promoting independence and enhancing quality of life.
- Provides crisis intervention, effectively de-escalating challenging situations through active listening and empathy.
- Provides emergency response in crisis situations and overdose situations.
- Facilitates community integration for clients by connecting them with local resources relevant to their interests and needs.
- Conducts bed checks, and rounds to ensure safety of the clients and the shelter.
Community Outreach Coordinator - Part Time
African Descent Society BC
11.2021 - Current
- Develops and implements community outreach programs to enhance community engagement.
- Recruits and coordinate Volunteers
- Assists new refugees and new comers to fill out the immigration paperwork and make referral to community resources.
- Coordinates over 100 vendors for the African Descent Festival.
- Manages communication strategies across multiple platforms to increase program visibility.
- Collaborates with local organizations to align resources with community priorities and goals.
- Strengthens relationships with community partners through regular communication and collaboration on joint initiatives.
- Enhances community engagement by developing and implementing targeted outreach programs.
- Connectes individuals with available and relevant resources.
Community Support Worker - Casual
Burnaby Association For Community Inclusion.
12.2021 - 04.2024
- Provided individualized support to individuals, fostering independence and enhancing community integration.
- Facilitated group activities that promoted social skills and emotional well-being among people we served.
- Monitored and documented each individual's interactions, ensuring compliance with regulatory requirements and organizational standards.
- Assisted individuals in achieving greater independence, fostering a sense of empowerment through guidance, empathy and encouragement.
- Administered medication and prepared meals.
- Supported individuals with day to day activities.
- Developed and maintained strong, supportive relationships with clients to promote mental health and emotional well-being.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
Education
Diploma - Community Support Worker
Drake Medox College
Vancouver, BCSkills
- Rapport building
- Leadership skills
- Exemplary communication, interpersonal communication
- Problem-solving skills
- Crisis management
- Effective collaboration and Teamwork collaboration
- Attention to detail and multitasking
- Reliability
- Services and resources navigation
- Appointment scheduling
Languages
English
Timeline
Peer Support Worker
Downtown Eastside Women's Centre
06.2022 - Current
Community Support Worker - Casual
Burnaby Association For Community Inclusion.
12.2021 - 04.2024
Community Outreach Coordinator - Part Time
African Descent Society BC
11.2021 - Current
Diploma - Community Support Worker
Drake Medox College
Training
- Emergency First Aid with CPR /AED Level C, Surrey, BC
- Food Safety Certification, Vancouver, BC
- MANDT Training, Vancouver, BC
- Take Home Naloxone, Vancouver, BC
- Nonviolent Crisis Intervention Training, Vancouver, BC
- Teaching Mindfulness to Teens Certification