Guzal Akbar
Toronto
Summary
Dedicated and adaptable professional with experience supporting individuals in high-pressure environments. Skilled in providing assistance, managing administrative tasks, and coordinating resources to ensure effective outcomes. Strong communicator and collaborator, committed to delivering compassionate and organized service.
Overview
5
5
years of professional experience
Work History
Crisis Responder
Distress Centre of Greater Toronto
09.2025 - Current
- Respond to individuals in emotional, mental health, or crisis situations, providing immediate support and de-escalation.
- Conduct risk assessments to determine the safety and needs of clients.
- Connect clients with appropriate resources, services, and follow-up care.
- Maintain detailed and accurate documentation of all interactions and interventions.
- Collaborate with mental health professionals, emergency services, and community organizations to ensure comprehensive support.
Cashier
Winners TJX
08.2024 - Current
- Operated cash register efficiently, processing customer transactions accurately.
- Assisted customers with inquiries, providing excellent service and product information.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash and credit transactions, ensuring proper change is provided.
- Supported daily operations including opening/closing procedures, cash handling, and team coordination
Mentor
Big Brother Big Sister of Toronto
08.2024 - 04.2025
- Guided mentees through skill development and personal growth plans.
- Facilitated workshops to enhance communication and teamwork skills.
- Provided constructive feedback on performance, fostering continuous improvement.
- Coordinated individual learning objectives aligned with career aspirations.
- Established supportive relationships, encouraging open dialogue and trust-building.
Salad Bar Clerk
Real Canadian Superstore
11.2022 - 09.2024
- Prepared and assembled fresh salads and ingredients to meet customer preferences.
- Maintained cleanliness and organization of salad bar area, ensuring compliance with health standards.
- Assisted customers in selecting items, providing recommendations to enhance their dining experience.
- Monitored inventory levels, restocked supplies, and reported shortages to management efficiently.
- Operated food safety equipment to ensure proper food handling and preservation techniques were followed.
Sales Associate/Cashier Team Lead
Urban Planet
09.2020 - 10.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained accurate inventory records, ensuring optimal stock levels and availability.
- Collaborated with team members to execute promotional displays, driving customer engagement.
- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor of Arts - Social Work
Toronto Metropolitan University
Toronto04-2026
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Computer skills
- Active listening
- Flexible and adaptable
Languages
English
Native or Bilingual
Uzbek
Native or Bilingual
Timeline
Crisis Responder
Distress Centre of Greater Toronto
09.2025 - Current
Cashier
Winners TJX
08.2024 - Current
Mentor
Big Brother Big Sister of Toronto
08.2024 - 04.2025
Salad Bar Clerk
Real Canadian Superstore
11.2022 - 09.2024
Sales Associate/Cashier Team Lead
Urban Planet
09.2020 - 10.2023
Bachelor of Arts - Social Work
Toronto Metropolitan University
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