GURUPDEEP KAUR
Ottawa
Summary
Efficient and skilled medical administrative assistant with experience in handling both administrative and patient-oriented tasks in fast-paced environments. Proficient in supporting high-volume administrative operations and fostering continuous satisfaction. Adept at managing diverse responsibilities, ensuring smooth workflow, and delivering exceptional service to patients. Committed to maintaining confidentiality, accuracy, and professionalism while contributing to the overall efficiency of healthcare facilities.
Overview
3
3
years of professional experience
Work History
MEDICAL ADMIN ASSISTANT
Family Medicine
12.2022 - Current
- Detail-oriented while carrying out standard clinical and administrative tasks, such as taking a patient's vital signs, entering their personal information, or assisting with first exams
- Paying close attention to details is essential, particularly when entering a patient's medical history or transferring medical records to an electronic database
- Possessing strong interpersonal skills and is able to stay calm under pressure and put patients at rest by using terms they can understand
- Sterile equipment to protects patient health and ensures the medical facility complies with industry regulations
- Adherence to protocols adheres to stringent guidelines to guarantee patient safety and workplace efficiency
- Time management skills is able to manage a lot of obligations in a hectic setting
- Securing blood and urine samples, changing bandages, and taking and documenting vital signs
SURGICAL ADMIN ASSISTANT
iCare Surgical and Optical centre
07.2022 - 10.2022
- Strong ability to work calmly and effectively under pressure while maintaining a positive attitude to colleagues and patients
- Excellent judgement, time management and organizational abilities
- Handling of medical documents and correspondence in both standard format and e-health applications
- Scanning and uploading of medical documents using EMR
- Ability to communicate professionally with external medical offices, hospital, laboratories
- Knowledge of OHIP billing
- Experience of working with an EMR
MEDICAL OFFICE ASSISTANT
Bloom Integrative health and movement centre
10.2021 - 05.2022
- Greet and register arriving patients in a prompt, pleasant and helpful manner
- Book, co-ordinate and reschedule patient appointments
- Perform invoicing and collection of payments
- Oversee the general waiting area, coordinate patient movements and report problems and irregularities to the clinic manager
- Maintain and update current information on daily physician schedule
- Call patients to remind them of upcoming appointments or perform call-backs requested by the physician
- Perform clerical duties, such as filing, sorting and distributing of mails/faxes and laboratory results
- Scan and attach documents into patient charts
- Maintain patient and physician confidentiality
- Have experience in using software Jane.
PHARMACY ASSISTANT (Shoppers drug mart) Part time
11.2021 - 02.2022
- Patient greeting and confirmation of accuracy of all pertinent prescription’s information prior to filling
- Data entry of patient care information
- Third party adjudication (if necessary)
- Maintenance of pharmacy stock through inventory control systems
- General OTC enquiries from patients and referral to pharmacist when required and necessary
- Handling patient prescription pick up.
Education
CERTIFICATION - OHIP Medical Billing
12.2022
POST GRADUATION OF PROJECT MANAGEMENT -
04.2019
POST GRADUATION OF ENVIRONMENTAL MANAGEMENT AND ASSESSMENT -
04.2018
BACHELOR OF MEDICAL SCIENCE -
04.2016
Skills
- Patient care and confidentiality
- HIPAA Compliance Knowledge
- Patient Demographics
- Workflow Coordination
- Medical Office Management
- Inventory Stocking
- Multi-Line Phone Systems
- Data Entry Efficiency
- Healthcare Billing Familiarity
Languages
Timeline
MEDICAL ADMIN ASSISTANT
Family Medicine
12.2022 - Current
SURGICAL ADMIN ASSISTANT
iCare Surgical and Optical centre
07.2022 - 10.2022
PHARMACY ASSISTANT (Shoppers drug mart) Part time
11.2021 - 02.2022
MEDICAL OFFICE ASSISTANT
Bloom Integrative health and movement centre
10.2021 - 05.2022
CERTIFICATION - OHIP Medical Billing
POST GRADUATION OF PROJECT MANAGEMENT -
POST GRADUATION OF ENVIRONMENTAL MANAGEMENT AND ASSESSMENT -
BACHELOR OF MEDICAL SCIENCE -
Similar Profiles
JACQUELYN HIGGINSJACQUELYN HIGGINS
Medical Secretary at Family MedicineMedical Secretary at Family Medicine
Jennifer Moreno VillagomezJennifer Moreno Villagomez
Front Office Coordinator at Family MedicineFront Office Coordinator at Family Medicine
CAMILLE KINGCAMILLE KING
Accounts Receivables and Collections Specialist at Family MedicineAccounts Receivables and Collections Specialist at Family Medicine