CYNTHIA DEL MORAL
Hemet,CA
Summary
Bilingual (English/Spanish) healthcare professional with over a decade of experience in front office operations, scheduling, insurance verification, and pre-authorizations. Proficient in eClinicalWorks and known for delivering compassionate, HIPAA-compliant care. Certified in CPR/AED and eager to support Kaiser Permanente's mission.
Overview
22
22
years of professional experience
Work History
Medical Admin Assistant
Tri-State Community Healthcare
01.2024 - Current
- Scheduled appointments, managed insurance, coordinated referrals, obtained authorizations.
Front Office Coordinator
Duong T. Phung, MD
01.2020 - 01.2024
- Insurance verification, pre-authorizations, scheduling, and billing support.
Medical Receptionist
Mohammad Shakfeh, MD
01.2015 - 01.2017
- Processed co-pays, registered patients, maintained HIPAA compliance.
Medical Assistant
Sergio Gomez, MD
01.2009 - 01.2011
- Took vitals, administered meds, sanitized rooms.
Medical Assistant
Norman SL Merchant, MD
01.2004 - 01.2009
- Lab tests, records, physician support.
Customer Service Roles
The Habit Burger Grill / Jack in the Box / Taqueria 2 Potrillos
- Handled customer service, safety standards, cash handling, and team leadership.
Education
A.S. - Interior Design
Chaffey Community College
05-2023
Medical Assistant Certificate -
United Education Institute
05-2004
Skills
- EClinicalWorks
- CAD
- Autodesk
- CPR/AED
- Insurance Verification
- Pre-Authorizations
- HIPAA
- Bilingual (English/Spanish)
Timeline
Medical Admin Assistant
Tri-State Community Healthcare
01.2024 - Current
Front Office Coordinator
Duong T. Phung, MD
01.2020 - 01.2024
Medical Receptionist
Mohammad Shakfeh, MD
01.2015 - 01.2017
Medical Assistant
Sergio Gomez, MD
01.2009 - 01.2011
Medical Assistant
Norman SL Merchant, MD
01.2004 - 01.2009
Customer Service Roles
The Habit Burger Grill / Jack in the Box / Taqueria 2 Potrillos
A.S. - Interior Design
Chaffey Community College
Medical Assistant Certificate -
United Education Institute
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