GURSHARANJIT KAUR
Lodi
Summary
Recent Completed a certified nursing assistant training program with clinical experience in patient care, including hygiene assistance, mobility support, and vital sign measurement. Prepared to deliver compassionate, high-quality care in a healthcare setting.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Rep / Dispatch
Evergreen Transportation Inc
03.2020 - 08.2024
- Managed and communicated with driver’s their schedule and routes.
- Scheduled truck drivers, delivery vehicles, best traffic routes, and ideal delivery windows and timeframes as necessary.
- Reviewed and provided shipping details to customers.
- Reviewed logs of truck drivers.
- Handles financial accounts for the company.
- Generated bills of lading, freight invoices, and delivery receipts, while maintaining records of all transactions and deliveries.
- Resolved customer complaints and ensured calls were handled in a professional and prompt manner.
Customer Service Rep
Ontario Airport
01.2019 - 01.2020
- Greeted all employees and customers.
- Kept track and logged any incidents that happened.
- Checked all employee’s identification cards before they entered the security area.
- Conducted routine patrols around terminals and throughout the airport.
- Assisted with all emergency situations.
Customer Service Rep
Citizens Club
01.2015 - 01.2018
- Answered product and service questions and offered information on related products and services.
- Managed the reception area and conducted bookings for visitors.
- Maintained a customer account information database (incl. canceling and updating customer accounts.)
Education
Bachelor of Arts - Hospitality Administration
Toi Ohomai Institute of Technology
Rotorua, New Zealand05.2016
No Degree - Certified Nursing Assistant Training Program
Bradford College of Nursing
Stockton, CA02.2026
Skills
- Bilingual in English, Punjabi, Hind
- entryData
- Appointment scheduling
- Order processing
- Documentation
- Patient care
- Time management
- Vital signs monitoring
- Bathing assistance
- Dressing assistance
- Patient transfers
- Emotional support
- Collecting vital signs
Certification
- CNA - Certified Nurse Assistant in February 2026:
- License # CNA 01365875
Completed a 160 hour CNA training program including classroom instruction and supervision.
Assisted patient with with their daily activities bathing, dressing, grooming and feeding.
Assisted patient with mobility, repositioning and transfers while maintaining comfort, respect, dignity and safety.
Timeline
Customer Service Rep / Dispatch
Evergreen Transportation Inc
03.2020 - 08.2024
Customer Service Rep
Ontario Airport
01.2019 - 01.2020
Customer Service Rep
Citizens Club
01.2015 - 01.2018
Bachelor of Arts - Hospitality Administration
Toi Ohomai Institute of Technology
No Degree - Certified Nursing Assistant Training Program
Bradford College of Nursing