Gurpreet Kaur

Wish to obtain a position as a customer service representative to enhance my skills and abilities, further my professional growth and gain the learning and experience within a progressive institution. In return, I offer my enthusiasm, commitment, innovative thinking, flexibility and creativity to deliver exceptional client service, long-term advice based personal relationships and desire to assist others in achieving their financial goals.

• Staff Nurse, Sukhchain Hospital, 01/01/17, 09/30/18, Jalandhar, Punjab, Admission and discharge of patients., Check vital signs and maintain the records., Take care of post-operative patients., Blood sample taken by using proper technique., Administration of medication and IV fluids., Client grooming, personal hygiene, bathing and bed making., Well experience in NG tube insertion and NG tube feeding., Colostomy care and proper dressing techniques.
• Cashier, Opa of Greek, 10/01/18, 03/31/19, Calgary, AB
• Customer Service Representative, Opa of Greek, 04/01/20, Present, Calgary, AB, Manage day-to-day operations of busy food-service multinational chain, Responsible for sustaining, directing and increasing sales growth and profit levels, Manage inventory on weekly basis., Build a team environment motivated to meet company goals and objectives, Develop strong rapport with customers, Actively listen to determine customer needs, Create a positive client experience by understanding and meeting customer needs quickly, professionally and accurately, Work effectively in a multi-tasking environment, Maintains safe, secure, and healthy work environment, Practice patience and diplomacy and always deliver service with a smile