Gurleen Gill
Kingston,ON
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Beauty Manager
Shoppers Drug Mart
10.2022 - Current
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
- Managed inventory effectively, ensuring adequate stock levels to meet customer demands.
- Streamlined department operations by implementing efficient booking and scheduling systems.
- Developed and executed successful promotional events, driving increased sales and client loyalty.
- Mentored junior staff members, fostering a positive work environment that encouraged growth and development.
- Analyzed sales data regularly, adjusting marketing strategies to optimize revenue generation.
- Optimized staffing schedules based on projected demand, maximizing productivity while minimizing labor costs.
Cashier Supervisor
Shoppers Drug Mart
01.2018 - 10.2022
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Streamlined cashier operations for enhanced productivity by implementing effective training programs for new hires.
- Reduced transaction errors with thorough daily audits of cash drawers and regular monitoring of cashier performance.
- Achieved high levels of accuracy in cash management through meticulous record-keeping and timely bank deposits.
Cashier
Shoppers Drug Mart
05.2016 - 01.2018
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Business Accounting - Accounting And Finance
St. Lawrence College
Kingston, ON03.2021
Skills
- Event Planning and Execution
- Client Relationship Building
- Brand representation
- Staff Training and Development
- Marketing and Promotions
- Product Knowledge Expertise
- Staff Management
- Schedule Management
- Staff Training
- Performance reviewing
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
French
Elementary
Timeline
Beauty Manager
Shoppers Drug Mart
10.2022 - Current
Cashier Supervisor
Shoppers Drug Mart
01.2018 - 10.2022
Cashier
Shoppers Drug Mart
05.2016 - 01.2018
Business Accounting - Accounting And Finance
St. Lawrence College
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