Summary

Overview

Work History

Education

Skills

Willingtorelocate

Timeline

Gurinder Singh

Calgary

Summary

Experienced in ensuring the safety and security of passengers and the public. Leveraging keen observational skills and thorough knowledge of security protocols to maintain a secure environment. Proven track record of effective communication and problem-solving abilities in high-pressure situations. Adept at handling challenging scenarios. Seeking an opportunity to contribute ideas and work effectively within a team. Committed to achieving company goals and objectives.

Overview

years of professional experience

Work History

Pre-Board Screening Officer

Paladin Airport Security Services

03.2022 - Current

Efficiently screening passengers and baggage through airport security checkpoints
Control access to restricted areas
Scanning and testing baggage for prohibited items using X-ray machines, metal detectors and other technology, along with physical search techniques
Provide excellent customer service by treating passengers with respect and professionalism throughout the screening process
Confirming valid boarding passes
Ensure non-permitted items do not enter the secure area
Respond to alarms and report any events, illegal acts or violations
Participate in emergency operations within the airport

Security Officer and Concierge

THE BOW Paladin Security

07.2021 - 03.2022

Extensive front desk and guest management experience
Issue access cards for different tenants and visitors
Patrol designated property to monitor and prevent intrusion, damage, hazards and breaches of security
Protect property and tenants from theft, damage, trespassing or accidents
Identify and investigate suspicious behavior, threats and irregular activity
Detect and confront unauthorized persons and violators of security procedures
Check property through electronic monitoring systems
Implement the prescribed emergency plan in case of emergency
Authorized verified contractors for entry
Ensured guests felt welcomed at THE BOW

Manager

Burger King

05.2019 - 01.2021

Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
Motivates and directs team members and Shift Coordinators to exceed Guest expectations with fast and friendly service in clean surroundings
Supervises and trains team members and Shift Coordinators on team stations, BKC products, processes and policies
Follows cash control/security procedures and helps to implement marketing plans and maintain inventory
As part of the restaurant management team hires, trains and works to retain effective team talent
Prompt and regular attendance for assigned shifts, meetings and training

Food Service Supervisor

Papa John's Pizza Edmonton

10.2017 - 05.2019

Supervising and training the team
Food ordering and managing food waste
Cash handling
Slapping the dough and making Pizza
Dealing with customer's complaint and taking feedback
Ability to do multitasking
Hiring people and managing Schedule
Opening and closing the store

Supervisor

Subway Restaurant

11.2013 - 07.2017

Food handling and managing Inventory
Making subs for the customers in 30 seconds
Training the staff and working as a team
Serving 100 customers per hour in busy time
Doing senior openings and closings
Ability to do any task
Doing till and arrangement of money
Taking customer feedback and solving the problems
Managing kitchen work and customer handling at same time

Sales representative

Thomas Cook Pvt Ltd

12.2012 - 06.2013

Reservation and hotel booking for the customer
Explaining customer about the international holiday packages
Also providing travel Insurance to the customer
Explaining the travel itinerary to the customer
Calculating tax as required
Providing customer and travelers best arrangements in the Hotel
Arrangement includes Breakfast, lunch, dinner packages along with the sight seeing
Arranging pick and drop facility from the hotel to the airport
Providing travel and guide assistant to the traveler