Gurdeep Singh Kanda
Summary
Dynamic professional with a goal-oriented mindset and proven success at Bell Mobility, enhancing customer satisfaction through exceptional support and relationship building. Skilled in performance improvement and customer support, I effectively resolved complaints, restoring confidence and loyalty. Committed to delivering high-quality service and maintaining strong client relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Neighborhood Marketing Representative
Bell Mobility
05.2024 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Insurance Agent
HDFC Bank
04.2020 - 02.2022
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Education
BBA - Accounting And Finance
Guru Nanak Dev University
Amritsar05-2021
Skills
- Goal-oriented mindset
- Client relationship building
- Performance improvement
- Customer support
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Certification
Certification in presentation skills
Timeline
Neighborhood Marketing Representative
Bell Mobility
05.2024 - Current
Insurance Agent
HDFC Bank
04.2020 - 02.2022
BBA - Accounting And Finance
Guru Nanak Dev University
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