Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic

Gunjan Goyal

Burnaby,BC

Summary

Food Service Supervisor with 5 years of experience in managing daily operations and team leadership. Demonstrated expertise in customer service, problem-solving, and team management, resulting in improved service quality and customer satisfaction. Proven ability to implement inventory control measures and streamline scheduling processes, optimizing efficiency and reducing costs.

Overview

6
6
years of professional experience

Work History

Food Service Supervisor

RGP FOODS LTD. dba PapaJohns
12.2020 - 09.2023
  • Supervised daily operations, ensuring compliance with health standards and efficient workflow
  • Trained and managed a team of 15 staff, resulting in improved service quality and customer satisfaction
  • Implemented inventory control measures, reducing waste and cutting costs by measurable margins
  • Resolved customer complaints promptly, enhancing overall dining experience and loyalty
  • Streamlined scheduling processes, optimizing staff utilization and reducing overtime expenses.

Cashier

Scotia Pacific Ventures Ltd. Dba Tim Hortons
03.2018 - 12.2019
  • Handled cash transactions, ensuring accuracy and efficiency, improving customer satisfaction
  • Resolved customer complaints promptly, enhancing overall service quality
  • Maintained a clean and organized workspace, contributing to a positive store environment
  • Assisted in training new employees, fostering a collaborative team atmosphere.

Peer Mentor

Capilano University
09.2018 - 04.2019
  • Guided 10+ students in academic and personal growth, fostering a supportive learning environment
  • Collaborated with faculty to develop resources, enhancing student engagement and retention
  • Provided personalized mentorship, addressing individual challenges and promoting success
  • Organized peer-led workshops, resulting in measurable improvements in student participation.

Education

Online Professional Makeup Course -

Explore With Hira
04.2023

Home Staging -

IAP CAREER COLLEGE
12.2022

Associates Of Arts - Psychology

Capilano University
North Vancouver, BC
08.2019

Skills

  • Customer Service
  • Problem Solving
  • Team Management
  • Time Management

Hobbies and Interests

  • Home decor
  • Pottery
  • Painting
  • Gardening

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Food Service Supervisor

RGP FOODS LTD. dba PapaJohns
12.2020 - 09.2023

Peer Mentor

Capilano University
09.2018 - 04.2019

Cashier

Scotia Pacific Ventures Ltd. Dba Tim Hortons
03.2018 - 12.2019

Online Professional Makeup Course -

Explore With Hira

Home Staging -

IAP CAREER COLLEGE

Associates Of Arts - Psychology

Capilano University

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Gunjan Goyal