Harmeet Kaur
Hope,BC
Summary
Persistent and talented seeking for full-time job as a Customer Service Representative. Excellent communication skills as well as rich in teamwork skills. Seeking to ignite a career in customer service Industry with ability to contribute to the growth of any business. Knowledgeable Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work. Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach. Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity.
Overview
3
3
years of professional experience
Work History
FOOD SERVICE SUPERVISOR
TRIPLE O's RESTAURANT
10.2021
- Trains and coach staff as directed by management
- Co-ordinate with the Manager training the new staff
- Serve beverages, cook fresh and frozen product according to specification
- Maintaining a safe and clean environment to ensure 100% customer satisfaction
- Cash Handling, reconciling cash
- Upsell the feature products and achieve the team's weekly targets allocated by Manager
- Addressing in-store issues and communicating plans to the teams
- Ensuring all staff are following health, safety and security codes.
NOBLE FRESH FOOD - CASHIER
06.2021
- Customer Representative
- Cash Handling
- Selling Products
- Dealing with customers.
PIZZA DEPOT - CASHIER
05.2021
- Cash Handling
- Taking orders and preparing food
- Assisting in resolving food issues
- Maintaining food safety standards
- Maintaining clean and safe work environment.
Food Production Team Member
Flying J Travel Center
10.2023 - Current
- Assembled and packaged food items securely to meet company standards.
- Operated food production equipment safely and responsibly for quality output.
- Complied with food storage and handling procedures for safe, hygienic operations.
- Increased safety standards by following proper sanitation procedures and wearing appropriate protective gear.
- Supported overall facility cleanliness through adherence to strict cleaning schedules.
- Packaged food items for shipment and organized orders for delivery.
- Recorded food production data to enable performance monitoring.
- Monitored food production and quality control to achieve agreed standards.
- Operated various food processing equipment, contributing to seamless production flow and high-quality end products.
- Assisted in meeting daily production goals through efficient task completion and teamwork.
- Enhanced production efficiency by maintaining clean and organized workstations.
- Ensured compliance with local health regulations while handling raw materials such as meat or produce during the manufacturing process.
WAREHOUSE -PACKING
07.2021 - 09.2021
- Packaging in a fast-paced environment
- Working in a team.
Housekeeping Room Attendant
Crescent Resort
03.2021 - 06.2021
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
Education
GENERAL BUSINESS -
CAMBRIAN COLLEGE
04.2022
Skills
- Customer service orientation
- Time management
- Teamwork
- Punctual
- Strong communication skills
- Staff Supervision
- Kitchen staff coordination
- Staff Leadership
- Food Preparation
- Ordering Supplies
- Schedule Management
- Food Safety Compliance
- Inventory Management
- Sanitation Standards
- Employee Scheduling
- Food presentation
- Table Setting
- Customer Service
- Team Development
- Food Safety
- Kitchen Staff Supervision
- Cash Handling
- Inventory Control
- Food safety understanding
- Food and Beverage Service
Languages
English
Professional Working
Coreproficiencies
- Strong judgement to business needs.
- Resolve issues with given directions.
- Ability to work in fast-paced environment with strong time and priority management.
- Working with different teams and ability of self-supervise during hectic periods.
Availability
Full time
Timeline
Food Production Team Member
Flying J Travel Center
10.2023 - Current
FOOD SERVICE SUPERVISOR
TRIPLE O's RESTAURANT
10.2021
WAREHOUSE -PACKING
07.2021 - 09.2021
NOBLE FRESH FOOD - CASHIER
06.2021
PIZZA DEPOT - CASHIER
05.2021
Housekeeping Room Attendant
Crescent Resort
03.2021 - 06.2021
GENERAL BUSINESS -
CAMBRIAN COLLEGE