Gracious Ibinabobor Tom-George
New Brunswick,Moncton
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Salesperson
HR Management Partners
11.2021 - 01.2023
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create a pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Improved customer service and telecommunication skills to build lasting relationships.
- Managed customers from initial contact to closing with attention to detail to build loyalty.
- Developed and maintained a comprehensive understanding of products, services, and competitors to enhance sales presentations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Managed over 20 customers calls per day.
Education
Master of Science - Management
Crandall University
New Brunswick, Moncton 2025
Bachelor of Science - Economics
Afe Babalola University
Nigeria, Ado-Ekiti08.2021
Skills
- Effective Communicator
- Managing Multiple Priorities
- Customer Care
- Guest Satisfaction
- Proper Staffing
- Customer Experience Improvement
- Business Development
- Availability Management
- Serve Customers
- Customer Understanding
- Sales management
Certification
Human Resource Management Certificate (HRM)
Customer Service Management Certificate (CSM)
Project Management Professional Certificate (PMP)
Data Analytics Certificate
Timeline
Salesperson
HR Management Partners
11.2021 - 01.2023
Master of Science - Management
Crandall University
Bachelor of Science - Economics
Afe Babalola University
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