Summary
Overview
Work History
Education
Certification
Timeline
Generic
Gowtham Vootla

Gowtham Vootla

Pharmacy Technical Assistant
Kitchener

Summary

Pharmacy Technical Assistant with over 5 years of experience in retail pharmacy, proficient in prescription entry, insurance billing, claim adjudication, and compliance. Skilled in managing pharmacy operations, including inventory control and patient data management. Known for attention to detail, critical thinking, and commitment to high standards of accuracy and patient care. Strong experience in various pharmacy softwares and Microsoft Office, and adept at adapting to new technologies and procedures. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring more than half a decade of relevant work experience to your team.

Overview

6
6
years of professional experience
9
9
years of post-secondary education
4
4
Certifications

Work History

Pharmacy Technical Assistant

Loblaws Zehrs pharmacy
Kitchener, Ontario
02.2024 - Current
  • Managed prescription entry, patient records, and insurance claims processing using HEALTHWATCH software
  • Ensured compliance with provincial pharmacy regulations by maintaining accurate inventory and prescription records
  • Prepared detailed insurance claims, resolving discrepancies through effective communication with insurance companies
  • Collaborated on internal audits, assisting with data entry, record verification, and compliance checks
  • Demonstrated attention to detail by accurately compounding non-sterile pharmaceuticals
  • Preparing blister packs for patients dealing with insurance companies over phone or pager communications to sort out billing issues
  • Adhering to all confidentiality and privacy requirements
  • Great command of Microsoft tools like Word, Excell, PowerPoint, Outlook

Pharmacy Technical Assistant

Shoppers Drug Mart
Kitchener, Ontario
01.2020 - 11.2023
  • Gathering and entering the patient's information and doctors' prescriptions in computer systems
  • Entering current customer, payment, and inventory information into the system
  • Expert in insurance billing and third-party adjudications
  • I reviewed order information against the computer database
  • Has good knowledge of HEALTHWATCH software tool
  • Dealing with claims adjuster for pharmacy related billing
  • Good knowledge of insurance companies and their coverages on generic and brand drugs
  • Resolved stubborn third-party adjudications over phone by calling resolution centers
  • Great command of Microsoft tools like Word, Excell, PowerPoint, Outlook
  • Assisted pharmacist in daily operations tasks and administrative tasks
  • Processed pharmacy payments of the customers on the cash register and handling cash and credit transactions
  • Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders

Pharmacy Assistant

Zehrs pharmacy
Kitchener - Cambridge
08.2019 - 08.2023
  • Performed prescription entry and insurance billing, managing complex third-party adjudications and claims resolution
  • Supported audits by gathering and verifying prescription records, ensuring compliance with pharmacy benefit plans and regulations
  • Assisted with pharmacy payment processing, managing cash and credit transactions, Has good knowledge of HEALTHWATCH/KROLL software tool
  • Managed inventory control, including stock management, medication expiration tracking, and order placement
  • Expertly handled patient queries and coordinated with healthcare providers to ensure seamless pharmacy operations

Education

Certified Phlebotomist - Phlebotomy

Springfield College of Healthcare And Management
Canada
07.2019 - 12.2020

PGDM - Healthcare Management And Services Administration

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
09.2019 - 12.2020

Doctorate - Pharmacy ( PharmD )

Bharat School of Pharmacy
India
01.2013 - 07.2019

Certification

Graduated in Doctor of Pharmacy (PharmD)

Timeline

Pharmacy Technical Assistant

Loblaws Zehrs pharmacy
02.2024 - Current

Pharmacy Technical Assistant

Shoppers Drug Mart
01.2020 - 11.2023

PGDM - Healthcare Management And Services Administration

Conestoga College Institute of Technology And Advanced Learning
09.2019 - 12.2020

Pharmacy Assistant

Zehrs pharmacy
08.2019 - 08.2023

Certified Phlebotomist - Phlebotomy

Springfield College of Healthcare And Management
07.2019 - 12.2020

Doctorate - Pharmacy ( PharmD )

Bharat School of Pharmacy
01.2013 - 07.2019
Gowtham VootlaPharmacy Technical Assistant