Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Harnoor Randhawa

Calgary

Summary

Professional with strong experience in pharmacy operations, highly skilled in medication dispensing, patient interaction, and inventory management. Demonstrates exceptional teamwork, reliability, and adaptability in fast-paced environments. Known for strong communication, organizational skills, and commitment to achieving results.

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring Number years of relevant work experience to your team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technical Assistant

Shoppers Drug Mart
02.2023 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Supported community health, participating in local health fairs and pharmacy outreach programs.
  • Reduced waiting times for patients by implementing more efficient prescription filling process.
  • Maintained strict confidentiality and compliance with HIPAA regulations, ensuring patient privacy.
  • Conducted regular medication inventory audits to prevent stock shortages and overages.
  • Coordinated with insurance companies to resolve billing and reimbursement issues.
  • Participated in continuous education workshops to stay updated on latest pharmacy practices and regulations.
  • Assisted pharmacists in preparing complex medication compounds, adhering to precise formulations.
  • Developed patient education materials on medication management and disease prevention.
  • Improved patient safety with diligent verification of prescriptions for accuracy and interactions.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.

Pharmacy Assistant

Walmart
11.2020 - 01.2023
  • Receive prescriptions from patients plus verify needed information is written on form.
  • Print prescription labels having information like name of patient, clinic, medication and dosage instructions..
  • Ensure to receive and put incoming supplies on shelves along with tag and price as per given directions.
  • Support pharmacists to prepare and dispense prescriptions.
  • Compile everyday statistics like number of patients asking for prescriptions, new received prescriptions and refill orders number.
  • Respond to telephone calls, provide general information and route varied calls to apt party.
  • Support Pharmacist with all inventory through counting drugs plus supplies.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
  • Improved patient safety with diligent verification of prescriptions for accuracy and interactions.
  • Conducted regular medication inventory audits to prevent stock shortages and overages.

Education

Hospital unit clerk -

Bow valley college
Calgary, AB

Health and human service management -

SAIT
Calgary, AB
05.2021

Bachelor's Degree - Bachelors in Pharmacy

Rayat bahra UNIVERSITY
Chandigarh, Chandigarh
07.2019

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Insurance billing
  • Prescription filling
  • Pharmacy ethics
  • Pharmacy and customer records management
  • Labeling accuracy
  • Pharmaceutical calculations
  • Drug safety
  • Interpreting and processing medication orders
  • Pharmacy law compliance
  • Healthcare regulations
  • Drug inventory management
  • Prescription interpretation
  • Drug interaction awareness
  • Dosage form preparation
  • FDA drug safety guidelines
  • OTC recommendations
  • Medication therapy management
  • Pharmacology
  • Quality assurance and control
  • Prescription filling and labeling
  • Relationship building
  • Analytical thinking

Certification

WHMIS, Present

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
French
Elementary

Timeline

Pharmacy Technical Assistant

Shoppers Drug Mart
02.2023 - Current

Pharmacy Assistant

Walmart
11.2020 - 01.2023

Hospital unit clerk -

Bow valley college

Health and human service management -

SAIT

Bachelor's Degree - Bachelors in Pharmacy

Rayat bahra UNIVERSITY

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Harnoor Randhawa