Skilled pharmacy professional with hands-on experience in dispensing, patient care, and Kroll system operations. Proven ability to support pharmacists, manage inventory, and ensure safe, efficient pharmacy workflows.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technical Assistant
Pharmasave
Scarborough
01.2024 - Current
Monitored inventory levels and placed timely orders to ensure consistent medication availability.
Assisted pharmacists in filling prescriptions and compounding medications in compliance with regulations.
Provided outstanding customer service during prescription pickups, insurance claims, phone inquiries, and patient interactions.
Maintained and updated confidential patient records using Kroll pharmacy software.
Prepared and packaged medications, including blister packs, with accurate labeling for medication adherence.
Processed invoices and completed accounting entries using Kroll, ensuring financial accuracy.
Reported potential drug interactions to pharmacists to ensure patient safety
Over the Counter Associate in Pharmacy
Walmart Canada
06.2022 - 07.2023
Greeted customers promptly and collected prescription information, following Standard Operating Procedures.
Managed customer expectations by communicating wait times clearly and realistically.
Rotated stock regularly, and checked for expired products to maintain inventory quality.
Dispensed medications to customers after pharmacist fulfillment.
Referred customers needing counseling (OTC or prescription) to pharmacists in a timely and appropriate manner.
Stocked pharmacy shelves and managed over-the-counter medication sales.
Maintained patient confidentiality in accordance with Privacy Act requirements, and provided advice to customers on common medical complaints, enhancing patient care and service.
Pharmacist
Shree Ram Pharma Retail Store
05.2021 - 12.2021
Prepared and dispensed prescribed medications accurately, verifying patient details, dosages, and labeling.
Educated patients on medication use, side effects, and safe storage.
Reviewed treatment plans and collaborated with physicians to optimize medication outcomes, and prevent adverse reactions.
Managed inventory, removed expired stock, and maintained pharmacy records in compliance with regulations.
Conducted basic health screenings, such as blood pressure and glucose monitoring, and promoted preventive healthcare.
Maintained a clean, organized, and regulation-compliant pharmacy environment.
Education
Post-Degree Certificate - Health Care Administration
Canadore College of Applied Arts And Technology
Scarborough,ON
12.2023
Post-Degree Certificate - Human Resource Management
Canadore College of Applied Arts And Technology
Scarborough,ON
12.2022
Advanced Diploma - Pharmaceutical Medicine
NMIMS University
Mumbai, IN
05.2021
Skills
Knowledge of Kroll system software
Microsoft Office Suite, social media proficient
Excellent communication and interpersonal skills
Patient safety focus
Ability to function as a team
Exceptional customer service abilities
Accuracy and detail-oriented
Certification
Certified and Licensed Pharmacist by Maharashtra State Pharmacy Council
Timeline
Pharmacy Technical Assistant
Pharmasave
01.2024 - Current
Over the Counter Associate in Pharmacy
Walmart Canada
06.2022 - 07.2023
Pharmacist
Shree Ram Pharma Retail Store
05.2021 - 12.2021
Post-Degree Certificate - Health Care Administration
Canadore College of Applied Arts And Technology
Post-Degree Certificate - Human Resource Management