Gobind Singh
Scarborough,ON
Overview
2
2
years of professional experience
1
1
Certification
Work History
Computer Technician
Tyndale University
11.2022 - 01.2024
- Diagnosed and repaired hardware and software issues, ensuring optimal performance of computer systems
- Installed, configured, and maintained operating systems, software applications, and hardware components
- Conducted regular system updates, patches, and backups to enhance security and functionality
- Collaborated with cross-functional teams to address IT-related challenges and implement effective solutions
- Provided technical support to end-users, resolving hardware and software problems promptly
- Conducted preventive maintenance and system upgrades to enhance overall system efficiency
- Collaborated with vendors for hardware and software procurement, ensuring cost-effectiveness
- Managed IT inventory, tracking equipment and ensuring adequate stock levels
- Provided on-site and remote support for users, troubleshooting and resolving technical issues
- Implemented and maintained security protocols to safeguard against cyber threats
- Assisted in planning and executing technology-related projects.
Field Service Technician
Bell
06.2022 - 10.2022
- Successfully installed and terminated Cat5e and Cat6 cables, ensuring reliable network connectivity
- Proficiently set up security systems, paging systems, telephony, AV, Cisco equipment, and CCTV to meet client needs
- Conducted fiber splicing and terminations, enhancing network performance and reliability
- Collaborated with team members to troubleshoot and resolve technical issues promptly
- Read and interpreted blueprints to accurately execute installation projects.
Cashier
Dollarama
02.2022 - 04.2022
- Handled cashier responsibilities including receiving payments, issuing receipts, gift-wrapping packages, and keeping track of cash and credit transactions
- Provided excellent customer service experience.
Warehouse Associate
Hudson's Bay Company
09.2021 - 01.2022
- Entered data in inventory and logistics software programs
- Boxed, wrapped, and packed merchandise
- Tracked and documented shipment arrival and departure times
- Embarked merchandise in delivery trucks
- Monitored and reported any missing or lost inventory
- Verified incoming shipments for accuracy and condition.
Education
diploma - Computer Science
04.2023
Skills
- Strong technical problem solving skills and experience in IP networking and static routing FTP, SSH, SMTP, DNS, HTTP/S, DHCP Experience in working with Linux and Windows OS systems Computer proficiency
- Logistics
- Technical support
- Android
- Skills: Proficient in troubleshooting hardware and software issues Strong knowledge of Windows and Mac operating systems Excellent customer service and communication skills Ability to prioritize and manage multiple tasks efficiently Detail-oriented and highly organized Problem-solving and analytical thinking abilities Familiarity with network protocols and configurations Experience with ticketing systems and help desk software Solid understanding of IT best practices and security protocols Proven ability to work independently and collaboratively in a team environment
- Computer hardware
- TCP/IP
- Telephony
- Network monitoring
- Linux
- MacOS
- Computer networking
- Cashiering
- Windows
- CCTV
- Customer support
Certification
Got trained from the Jeetking institution about Computer hardware from India January 2019 to January 2021 Hardware Identifying, using and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce Operating Systems Install and support Windows OS including command line and client support, system configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS
Timeline
Computer Technician - Tyndale University
11.2022 - 01.2024
Field Service Technician - Bell
06.2022 - 10.2022
Cashier - Dollarama
02.2022 - 04.2022
Warehouse Associate - Hudson's Bay Company
09.2021 - 01.2022
Canadore college - diploma, Computer Science