Jackson Mohandes
Ottawa,ON
Summary
Senior Network and system Engineer and administrator with more than 20 years of experience specialized in network designing,security,hardening,switching,routing,troubleshooting,system administration, Problem-solving, Decision making, Negotiation, Attention to detail, Collaboration, Leadership, Training, Organization, Analytical, Customer service skills that I have good experiences in security,telecommunication,electronics,hardware and system administration,network(LAN/MAN/WAN). Senior network engineer with over 25 years of extensive experience in network design, implementation, and troubleshooting. Proven expertise in LAN/WAN/MAN communication systems, specializing in network security and infrastructure optimization. Recognized for leadership in managing complex networks across diverse sectors. About me : I bring comprehensive expertise in network and data center equipment, encompassing protocols, switches, routers/firewalls, fiber optic technologies, and more, deploying,and upkeeping cutting-edge networks. I worked as a Senior technical expert in Faratel Co(Electronic Engineer) and Parstel Co(Telecommunication Engineer) and Municipality ICT Organization (TMICTO) as Network and system adminallowing me to strategize for fault prevention and network stability and make cyber security on seven network layers. Moreover, I possess a strong capability in orchestrating the end-to-end process of designing, strator. From 1998 till present. Results-driven Network Engineer with 25+ years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents. Innovative Network Engineer provides reliable and vital connectivity for multi-site installations. Integrates fixed wireless, terrestrial and satellite-based solutions to create streamlined network infrastructure at enterprise scale. Trusted to develop fast and secure infrastructure plans for facilities and networking hubs. Highly-organized Senior Network Administrator proficient in software installation, maintenance and support. Coordinated and hardworking to effectively manage multiple projects with shifting priorities. Skilled in network security, architecture and capacity planning. Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Network Administrator
Tehran Municipality ICT
06.2001 - Current
- Participated in international workshops and conferences on NGN evolution and urban planning
- Participated in international workshops and conferences on data mining and urban planning
- Certificates:
- ICND,NETWORK+,CompTIA A+,CCNA,CCNP,CCSP,MCSE,VMWARE,IPS,IDS,ITIL,ISMS, MICROSOFT AZURE ADMINISTRATOR CLOUD(AZ-104),FLASH5,UNIX1,UNIX2,VCP,CCDA,FIBER OPTIC
- Experience Detail from end to first :
- Tehran Municipality ICT Organization
- Performed day-to-day LAN and WAN administration, maintenance, and support
- Identified and immediately resolved issues with network devices
- Monitored system performance and responded to alerts
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system
- Supported project planning team to promptly address hardware and software problems and network emergencies
- Planned annual budgets to fund IT projects and control spending
- Managed data backups and disaster recovery operations to comply with business continuity initiatives
- Managed computer operation scheduling, backup, storage and retrieval functions
- Developed and documented network policies, procedures and standards
- Designed and evaluated WAN and LAN connectivity technologies
- Analyzed complex project server issues and worked on large enterprise and business-critical applications
- Planned and implemented upgrades to system hardware and software
- Analyzed network traffic and performance metrics to optimize system performance
- Identified and resolved network congestion issues and bottlenecks
- Performed network security design and integration duties
- Implemented, developed and tested installation and update of file servers, print servers and application servers
- Diagnosed and resolved hardware and software issues
- Maintained flexible schedule and responded to after-hours and weekend emergencies
- Devised scripts and automation tools to improve system efficiency
- Diagnosed and executed resolution for network and server issues
- Evaluated software products to determine compatibility with existing systems
- Maintained network hardware and software and monitored network to support network availability to end users
- Assisted IT staff on troubleshooting issues and closing calls
- Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions
- Verified continuity of computer and telephone system services for users
- Implemented network security measures to minimize data loss
- Recommended development of plans for systems development and operations
- Introduced management tools to create and manage virtual server computing environment
- Authored documentation for system configuration and troubleshooting
- Backed up company data to distributed storage centers to avoid massive data loss
- Maintained applications to keep software current with necessary software updates and upgrades
- Implemented and maintained virtual private networks
- Installed and configured network printers and other peripheral devices
- Maximized system availability through development and testing of contingency plans
- Researched and recommended new technologies and strategies for improving system performance
- Led server infrastructure development, quality assurance, staging and production systems
- Monitored networks and network devices to resolve technical problems quickly
- Resolved issues and escalated problems with knowledgeable support and quality service
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Assisted IT staff on troubleshooting issues and closing calls.
- Monitored system performance and responded to alerts.
- Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Verified continuity of computer and telephone system services for users..
- Implemented network security measures to minimize data loss.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Recommended development of plans for systems development and operations.
- Introduced management tools to create and manage virtual server computing environment.
- Planned annual budgets to fund IT projects and control spending.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Authored documentation for system configuration and troubleshooting.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Backed up company data to distributed storage centers to avoid massive data loss.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Developed and documented network policies, procedures and standards.
- Implemented and maintained virtual private networks.
- Installed and configured network printers and other peripheral devices.
- Designed and evaluated WAN and LAN connectivity technologies.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Maximized system availability through development and testing of contingency plans.
- Planned and implemented upgrades to system hardware and software.
- Researched and recommended new technologies and strategies for improving system performance.
- Led server infrastructure development, quality assurance, staging and production systems.
- Analyzed network traffic and performance metrics to optimize system performance.
- Identified and resolved network congestion issues and bottlenecks.
- Performed network security design and integration duties.
- Monitored networks and network devices to resolve technical problems quickly.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Devised scripts and automation tools to improve system efficiency.
- Diagnosed and executed resolution for network and server issues.
- Evaluated software products to determine compatibility with existing systems.
- Diagnosed and resolved hardware and software issues.
IoT Consultant
Tehran Municipality
01.2015 - 01.2016
- My role :Managing and monitoring and ensuring the establishment and maintenance of radio communications between 22 urban areas and sending messages to the senior managers of Tehran Municipality to perform the necessary urban service operations in times of snow, blizzard, rain, and urban hazards
- Management and leadership of hardware and software and city services in more than 22 sub site in 22 tehran municipality region and monitoring of all of tehran traffic cameras.Managing and monitoring and ensuring the establishment and maintenance of radio communications between 22 urban areas and sending messages to the senior managers of Tehran Municipality to perform the necessary urban service operations in times of snow, blizzard, rain, and urban hazards
- Management and leadership of hardware and software and city services in more than 22 sub site in 22 tehran municipality region and monitoring of all of tehran traffic cameras
- Skills: Computer Hardware
- Problem Solving
- Configuration Management
- Physical Security
- Network Security Implementation
- Network Switches
- Cisco Routers
- LAN-WAN
- Computer Network Operations
- Network Troubleshooting
- Voice over IP (VoIP) 3
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns
- Created service level agreement for IT operational functions and help desk operations
- Planned and developed interfaces that simplified overall management and offered ease of use
- Developed and implemented policies, procedures, training and development for network resource administration, appropriate use and disaster recovery
- Implemented and managed operating systems and software, security systems and intrusion detection systems
- Developed clear specifications for project plans using customer requirements
- Evaluated project requirements and specifications and developed software applications that surpassed client expectations
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections
- Assessed business requirements to forecast annual budgetary operational costs
- Conducted research on network products, services, protocols and standards for network procurement and development efforts
- Inspected equipment, assessed functionality, and optimized controls
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects
- Instructed proposal team in use of computer software graphical elements, page design and aesthetic standards
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements
- Collaborated with fellow engineers to evaluate software and hardware interfaces
- Coordinated efficient large-scale software deployments
- Consulted with engineering team members to determine system loads and develop improvement plans
- Guaranteed successful technical upgrade projects for clients by collaborating with developers for integrations
- Contributed to project cost estimates and budgets based on assessment of client needs
- Met architecture compatibility and guidelines through effective troubleshooting
- Recommended and installed upgrades and helped businesses to plan for technology to match growth
- Adjusted design parameters to incorporate new features
City Consultant, system administrator
Smart Tehran Center, Tehran Municipality
01.2014 - 01.2015
- Tehran Province, Iran
- On-site
- My role :Secretary of the working group of the network platform of the Minister of Construction and Information, Smart Tehran
- Tehran Municipality ICT Organization
- Smart, Smart City Policy and Strategic Planning
- Smart City Architecture
- Smart City Platform and Systems
- Open Data Policy Secretary of the working group of the network platform of the Minister of Construction and Information, Smart Tehran
- Tehran Municipality ICT Organization Smart City Consultant Smart City Policy and Strategic Planning Smart City Architecture Smart City Platform and Systems Open Data Policy
- Skills: Teaching
- Infrastructure
- Network Troubleshooting
- IOT
- Simulations
- Wireless Networking Computer Site Manager of Central Municipality
- Supported clients with business analysis, documentation, and data modeling
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients
- Organized and analyzed primary and secondary research to understand industry, market and company trends
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs
- Created monthly forecast templates and resource management allocations for approved projects
- Created and developed detailed work plans to meet business priorities and deadlines
- Onboarded and managed new client accounts to boost retention rates
- Integrated technology and business operations to identify targeted solutions to customer issues
- Supported creation of detailed, technical financial models to value potential acquisition targets
- Conducted regular reviews of operations and identified areas for improvement
- Created and managed project plans, timelines and budgets
- Collected, arranged, and input information into database system
- Devised and implemented processes and procedures to streamline operations
- Developed effective improvement plans in alignment with goals and specifications
- Frequently inspected production area to verify proper equipment operation
- Gathered, organized and input information into digital database
- Evaluated staff performance and provided coaching to address inefficiencies
- Evaluated customer needs and feedback to drive product and service improvements
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults
- Established network specifications and analyzed workflow, access, information and security requirements
- Provisioned new software and hardware for use, following established security policies
- Completed reports detailing network and systems performance and downtime issues
- Served as subject matter expert on proposed technology purchases
- Managed onboarding and offboarding of employees
- Worked with users to determine areas of technology in need of improved usability
- Devised scripts and automation tools to improve system efficiency
- Analyzed complex project server issues and worked on large enterprise and business-critical applications
- Designed and evaluated WAN and LAN connectivity technologies
- Implemented, developed and tested installation and update of file servers, print servers and application servers
- Performed network security design and integration duties
- Identified and resolved network congestion issues and bottlenecks
- Diagnosed and executed resolution for network and server issues
- Maintained flexible schedule and responded to after-hours and weekend emergencies
- Planned and implemented upgrades to system hardware and software
- Diagnosed and resolved hardware and software issues
- Developed and documented network policies, procedures and standards
- Evaluated software products to determine compatibility with existing systems
- Analyzed network traffic and performance metrics to optimize system performance
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities
- Implemented practices and procedures to reduce expenditures and increase savings
- Automated system e-commerce features to improve client sales
- Renegotiated outsourcing contracts to save considerable costs
- Collaborated with teams to define, strategize, and implement marketing and web strategies
- Aligned closely with business owners and employees to gather information and gain operational insight
- Helped meet changing demands by recommending improvements to business systems or procedures
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Generated reports detailing findings and recommendations
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making
- Observed packing operations to verify conformance to specifications
- Maintained database systems to track and analyze operational data
- Educated staff on organizational mission and goals to help employees achieve success
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability
- Implemented corrective plans of action for network availability and latency
- Introduced management tools to create and manage virtual server computing environment
- Monitored temperature and power draw to immediately detect faults and failures
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy
- Adopted cost-effective, useful solutions to implement into current systems
- Drove continuous improvement of IT governance processes
- Resolved issues and escalated problems with knowledgeable support and quality service
- Maximized system availability through development and testing of contingency plans
- Installed and configured network printers and other peripheral devices
- Monitored networks and network devices to resolve technical problems quickly
- Implemented and maintained virtual private networks
- Led server infrastructure development, quality assurance, staging and production systems
- Researched and recommended new technologies and strategies for improving system performance
Senior Technical Expert
01.2001 - 01.2014
- Switch programing and config with good hardening and good security policies(cyber security)
- Municipality ICT Organization (TMICTO)
- Lead roles in managing network security and administration for a thousand buildings in city
- As a group and team work
- Spearheaded strategic policies and technology management for city-wide networks with good cyber security policies and good hardening command on layer 2 and layer 3 switches
- Upgraded and expanded Network Systems and their components
- Of Digital Telephone Centers, Parstel Telecommunication Company.( Installed and supported digital telephone centers across 30+ cities in country and backup)., Tehran, Iran
- On-site
- My role :system administrator and site administrator and troubleshooting hardware and software and network(LAN/MAN/WAN).system administrator and site administrator and troubleshooting hardware and software and network(LAN/MAN/WAN)
- Management of telecommunication, computer and wireless networks
- Central authentication base on Active Directory
- Hardware repairs and fixing hardware bugs on PC,Printers,Switches,Ups
- Skills: Computer Hardware
- Problem Solving
- Configuration Management
- Physical Security
- Network Security Implementation
- IPS
- OSI Model
- IT Management
- Network Switches
- Cisco Routers
- LAN-WAN
- Network Security
- Computer Network Operations
- Infrastructure
- Network Troubleshooting
- ITIL
- Server Administration
- Voice over IP (VoIP)
- VMware
- Windows
- Firewalls
- Linux
- Troubleshooting
- Operating Systems
- Computer Security
- Cisco Technologies
- Information Security
- System Administration 5
- Advised project managers on simultaneous technical workstreams, aiding in alignment of broader business goals
- Monitored technology infrastructure against core standards to provide technical assessment and advisory services
- Mitigated risk and managed liability by proactively applying latest cybersecurity advisories and best practices to internal operations and product development
- Monitored alignment of individual development teams with policies, suggesting changes and remediation efforts where needed
- Enforced use of prescribed technical procedures, designing monitoring protocols to confirm compliance with guidelines
- Designed technical diagnostic timelines to determine technical change viability without disrupting operations
- Collaborated with personnel to provide updated knowledge regarding industry application standards and specifications
- Designed employee training curricula to instill necessary process skills, verifying competency via subsequent test procedures
- Offered insight into standard methodologies and common obstacles faced by competing companies, based on experiences with past clients and third-party research
- Assessed risk for new project proposals, suggesting liability mitigation efforts where necessary
- Provided ad-hoc security and infrastructure services based on organizational expectations, training and pre-deployment certification and other clearances
- Cultivated technical expertise concerning at-issue products by reviewing up-to-date documents and source code
- Served as primary point of contact for triaging technical issues
- Reviewed technical guidelines to verify compliance with information security standards and best practices
- Communicated project status to stakeholders, authoring reports to provide up-to-date overviews of ongoing progress
- Fostered communication between site locations by initiating increased telepresence usage and remote operational review processes
- Identified and demolished development roadblocks to prohibit slowed operations or halted productive development efforts
- Published technology roadmaps for multi-site facility installation, designing purchasing and installation plans based on customers' budgets and technical needs
- Resolved program-level dependencies at risk of reducing efficiency by bottlenecking ongoing efforts
- Oversaw internal IT education programs and resources regarding at-issue products
- Analyzed audit findings to detect operational weaknesses for referral to management as potential areas of development focus
- Spearheaded installation of company-wide unified communications solution to increase collaboration and streamline communications via voice, chat and video calling
- Contributed technical oversight to assist team project fulfillment
- Standardized technical operations reporting parameters to reduce wasted and redundant effort across multidisciplinary teams
Telecommunications Engineer
Tehran
01.1999 - 01.2001
- Iran
- Site
- My role :Installation, commissioning, troubleshooting and support of digital telephone center for up to 20 thousand numbers and its charger in more than 30 different cities of Iran
- The industry has been active in the country
- Parstel is proud to be one of the most active companies in Iran's telecommunications industry with the design, production, installation and support of more than 3.5 million lines in the country's landline network
- With the help of its experienced experts, this company has done all the design and manufacturing operations completely in Iran and has no dependence on foreign companies and institution.Installation, commissioning, troubleshooting and support of digital telephone center for up to 20 thousand numbers and its charger in more than 30 different cities of Iran
- The industry has been active in the country
- Parstel is proud to be one of the most active companies in Iran's telecommunications industry with the design, production, installation and support of more than 3.5 million lines in the country's landline network
- With the help of its experienced experts, this company has done all the design and manufacturing operations completely in Iran and has no dependence on foreign companies and institutions
- Skills: Computer Hardware
- Problem Solving
- Network Switches
- Network Troubleshooting
- Telecommunications
- Troubleshooting
- Performed telecommunication and networking business evaluations
- Installed, maintained and supported VoIP applications
- Identified poor quality lines and underutilized circuits
- Installed, maintained and supported IVR applications
- Analyzed and interpreted complex data from multiple sources
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution
- Performed day-to-day monitoring, management, administration and support of alarm systems
- Installed, maintained and supported voice/data applications
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications
- Designed, installed and maintained organization's telephony network
- Ran and analyzed call processing flows and traffic studies to determine optimum configurations
- Performed network modeling and analysis
- Interpreted electrical schematics and design documents for system installation and build-out
- Adapted and modified standard techniques, procedures and criteria to solve complex problems
- Established data security plan and robust data recovery strategies
- Researched and recommended network and data communications hardware and software
- Maintained documentation for telecommunication systems, equipment inventory and floor plans
- Maintained appropriate environmental conditions in telephone equipment rooms
- Initiated improvements to operational efficiency of network
- Fielded stressful calls while entering information into computer aided dispatch system for police, fire and emergency medical services personnel dispatch
- Coordinated installation of new users and relocations of existing users
- Leveraged radio, telephone and computerized and electronic equipment to dispatch law enforcement, fire or medical assistance units to scene of emergency
- Worked closely with network administrators and server engineers to deliver quality service
- Monitored overall network performance
Electronics Engineer
01.1998 - 01.1999
- TEHRAN
- On-site
- My role : Redesigning and troubleshooting and monitoring the production of electronic and telecommunication devices
- Faratel company officially started operating on 1974, it has protected hundreds of thousands of billions of rials of all kinds of household, office, commercial and service electronic products against fluctuations and power outages, and by providing constant and uninterrupted electricity, in addition to protecting hardware equipment, a huge amount of reserves It has stored information on various types of electronic memories
- In every era, Faratel has responded to the needs of the society and responded to them with domestic and national production, therefore, it has truly earned the title of "Leader of Electronic Industries in Iran"
- During these 45 years, Faratel has always tried to be based on its motto with efforts, creativity and innovation and to maintain its leading position in this industry
- Currently, more than 5 million Faratel transformers and stabilizers have been installed and operated throughout the country, and more than half a million Faratel UPS devices have been installed and operated so far
- Now Faratel company has a group of 1000 people including its own personnel and a network of agents, sales and after-sales services as well as suppliers across the country, which with family members reach more than 5000 people, and among the 300 official Faratel personnel, More than 150 people with bachelor's and master's degrees are graduates of domestic universities, and the average age of the company's personnel is 27 years
- Currently, 8500 square meters of Faratel's factory area is covered by production and a larger space for storing materials and products
- That this space is expanding day by day
- Faratel company has more than 81 after-sales service centers throughout the country and has always held training courses for them in order to improve the scientific and technical knowledge of its agencies.Redesign and troubleshooting and production of electronic and telecommunication devices
- Faratel company officially started operating on 1974, it has protected hundreds of thousands of billions of rials of all kinds of household, office, commercial and service electronic products against fluctuations and power outages, and by providing constant and uninterrupted electricity, in addition to protecting hardware equipment, a huge amount of reserves It has stored information on various types of electronic memories
- In every era, Faratel has responded to the needs of the society and responded to them with domestic and national production, therefore, it has truly earned the title of "Leader of Electronic Industries in Iran"
- During these 45 years, Faratel has always tried to be based on its motto with efforts, creativity and innovation and to maintain its leading position in this industry
- Currently, more than 5 million Faratel transformers and stabilizers have been installed and operated throughout the country, and more than half a million Faratel UPS devices have been installed and operated so far
- Now Faratel company has a group of 1000 people including its own personnel and a network of agents, sales and after-sales services as well as suppliers across the country, which with family members reach more than 5000 people, and among the 300 official Faratel personnel, More than 150 people with bachelor's and master's degrees are graduates of domestic universities, and the average age of the company's personnel is 27 years
- Currently, 8500 square meters of Faratel's factory area is covered by production and a larger space for storing materials and products
- That this space is expanding day by day
- Faratel company has more than 81 after-sales service centers throughout the country and has always held training courses for them in order to improve the scientific and technical knowledge of its agencies
- Skills: Computer Hardware
- Problem Solving
- Infrastructure
- Network Troubleshooting
- Troubleshooting
- Network Design
- Read blueprints, wiring diagrams, schematic drawings and engineering instructions to properly assemble electronics units
- Carried out surveys to determine condition of existing systems and made recommendations for further improvement
- Performed preventive maintenance and calibration of equipment and systems
- Authored technical manuals in MS Word and assembly drawings in MS Visio for various products
- Created diverse range of build structure templates to easily implement new functionalities
- Conducted in-depth defect analysis for completed assemblies and components to root cause level
- Utilized soldering iron to adjust and replace defective or improperly functioning circuitry and electronics components
- Repaired printed circuit boards or subassemblies by replacing electronic and or mechanical components in correct orientation
- Provided team members and leadership with documentation such as test results, system design specifications and status reports
- Evaluated operational systems and recommended design modifications to eliminate causes of malfunctions or changes in system requirements
- Led product testing, failure investigations and corrective action planning
- Analyzed electronics system requirements, capacity or customer needs to determine project feasibility
- Recommended repair or design modifications of electronics components or systems based on factors such as environment, service or system capabilities
- Completed calculations and design simulations to assess power needs and choose optimal components
- Created and strengthened testing procedures to enhance quality controls
- Oversaw complete life cycle of design, from initial concepts through production support
- Developed adaptive systems that flex to meet wide range of requests
- Planned or developed applications or modifications for electronic properties used in components, products or systems to improve technical performance
R&D Engineer
UPS
01.1997 - 01.1998
- Faratel Co Led R&D initiatives focused on, and smart, production lines
- Project Performance, Telecommunication Research Center.( Conducted remote control projects for electrical appliances and research on power plant units)
- 25+ years of industry experience in managing and securing both wired and wireless networks, with expertise in designing, implementing, and supporting IT infrastructures
- Proficient experience and certifications in working with Microsoft Windows Server Environment and Proficient in managing high-end servers and operating systems
- Experience in virtualization and completed remote repairs involving software solution and hardware repairs
- Skilled in managing various firewalls including Cisco, Checkpoint, and Fortinet
- Proficient in utilizing Network Management tools such as PRTG, Nagios, SolarWinds/Manage Engine, and Cisco /Meraki management tools
- Familiarity with cloud platforms (Microsoft azure clouding) and cyber security and hardening
- System administration and hardware engineering and troubleshooting various computer hardware devices such as printers, monitors,personal computers,modem and access points,…, Tehran, Tehran, Iran
- On-site
- Backup and management of cisco ISE server
- Backup and management and monitoring of network with solarwinds server
- Network design and monitoring with Atlas Solarwinds Server
- Unify access point installation and control under network server controller
- Monitoring and configuration of flat network switches with cisco prime server
- Securing and implementing the necessary commands (HARDENING)to create the necessary security in the network platform
- Configuration and management of Cisco switches.(& Update and upgrade the operating system of Cisco Config switches according to the destination network.)
- Site and customer service and good helpdesk backup
- Design and management of passive network and network cabling projects with today's standards with wired category and fiber optics
- Management and monitoring of fiber optic networks
- Management and implementation of smart city and buildings projects(BMS,SMART CITY)
- IOT application and Wireless sensor.( concept design and concepts implementation.)
- Implementing and establishing security with Protocol dot1x on corporate clients under cisco Ise server management
- Designing organizational networks and supporting active and passive network equipment online
- Skills: Cloud Computing IaaS
- Computer Hardware
- Problem Solving
- Configuration Management
- Physical Security
- Network Security Implementation
- IPS
- CCSP
- Network Switches
- Cisco Routers
- LAN-WAN
- Computer Network Operations
- Infrastructure
- Network Troubleshooting
- Virtualization
- Server Administration
- Voice over IP (VoIP)
- CCNA
- CCNP
- Firewalls
- Troubleshooting
- Networking
- Operating Systems
- Network Design
- Network Administration
- Information Security
- System Administration
- Wireless Networking head of wireless office and message center of tehran municipality head of wireless office and message center of tehran municipality
- Reviewed technical drawings developed by CAD technicians and drafters
- Conducted feasibility studies for proposed projects using potential ROI and risk management
- Participated in formal internal design reviews of proposed products and components
- Illustrated potential obstacles when conducting site assessments for planned projects
- Coordinated sampling and analysis tasks to verify quality of finished products
- Tested and analyzed equipment design and performance feasibility to determine potential ROI
- Prepared action plans for problematic processes and assets
- Developed work plans for various personnel roles based on strengths and talents
- Captured technical schematics for use in project planning and execution
- Interpreted blueprints and technical drawings to analyze upcoming projects
- Documented and developed engineering procedures and processes
- Performed complex calculations to analyze and optimize engineering processes
- Assisted in developing cost-effective solutions to engineering problems
- Created detailed reports on engineering activities and findings
- Analyzed and interpreted data to identify trends and recommend improvements
- Implemented new strategies to reduce costs and improve efficiency of engineering team
- Conducted technical evaluations of engineering designs and test results
- Monitored and evaluated engineering performance to recommend improvements
- Collaborated with other departments to facilitate successful project completion
- Developed and implemented procedures to verify compliance with engineering standards
- Designed and implemented quality control processes to facilitate customer satisfaction
- Verified construction documentation to meet client requirements and vision
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials
- Developed comprehensive engineering documents for all projects
- Analyzed and interpreted customer requirements to develop engineering solutions
- Conducted research to identify and evaluate new technologies and concepts
- Led engineering teams to successfully complete projects on time and within budget
- Trained and mentored junior engineers, providing guidance and direction
- Implemented automated systems to improve accuracy and efficiency of engineering processes
- Developed high-quality engineering designs and plans to meet industry standards
Design EngineerDesign Engineer
Iran Telecom Research Center
01.1997 - 01.1998
- Yr 1 mo iran
- On-site
- My role :Internship on telecommunication systems and design controlling electrical device remotly by signal (DTMF).Internship on telecommunication systems and design controlling electrical device remotly by signal (DTMF).
- Conducted research to test and analyze feasibility, design, operation and performance of equipment, components, and systems
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports
- Conducted feasibility studies for proposed projects using potential ROI and risk management
- Routed and integrated technical and electrical components for projects
- Developed positive working relationships with stakeholders to effectively coordinate work activities
- Participated in formal internal design reviews of proposed products and components
- Prepared action plans for problematic processes and assets
- Wrote, reviewed and edited technical document in accordance with template requirements
- Developed work plans for various personnel roles based on strengths and talents
- Tested and analyzed equipment design and performance feasibility to determine potential ROI
- Illustrated potential obstacles when conducting site assessments for planned projects
- Performed preventative maintenance to keep tools and equipment functional
- Developed cost estimates and project specifications for proposals
- Developed planning criteria for integrating and enabling new technologies
- Interpreted blueprints and technical drawings to analyze upcoming projects
- Reviewed technical drawings developed by CAD technicians and drafters
- Provided input to team lead regarding areas for process and procedural improvement
- Coordinated sampling and analysis tasks to verify quality of finished products
- Interacted with subject matter experts to develop training material and tools for personnel
- Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment
- Captured technical schematics for use in project planning and execution
- Resolved architecture, design or verification problems by applying sound ASIC engineering practices
Education
Bachelor -
Azad University Central
TEHRAN01.1997
Master - Computer network engineering
Polytechnic University
TEHRAN01.2013
Skills
- Ability to work in a fast-paced environment and Exceptional attention to detail in tasks and projects
- Backup and management and monitoring network by cisco ISE server,cisco prime server,solarwinds,Network atlas,unifi access point controller server
- Implementing the necessary commands (HARDENING)to create the necessary security in the network platform based on recommended network security standard(cyber security)
- Implementing and establishing security with Protocol dot1x on corporate clients under cisco Ise server management and Central authentication base on Active Directory
- Configuration and management of Cisco switches(update and upgrade the operating system (IOS) of Cisco Config switches according to the destination network)
- Site and customer service and good helpdesk backup As a group and team work
- Design and management of passive network and network cabling projects with today's standards with wired category and fiber optics and monitoring of fiber optic networks and Hardware repairs and fixing hardware bugs on Pc,Printers,Switches,UPS
- Management and implementation of IOT application for smart city and buildings projects(BMS,SMART CITY) ( concept design and concepts implementation)
- Designing organizational networks and supporting active and passive network equipment online and Management of telecommunication, computer and wireless networks
- Ability to adapt and learn new software, hardware tools, and infrastructure
- Capable of self-direction and efficiently handling multiple projects or priorities concurrently
- Excellent teamwork and customer service skills
- Exceptional attention to detail in tasks and projects
- Preparation for work style such as hybrid, combining remote and on-site elements
- My Key Skills : Problem-solving, Decision making, Negotiation, Attention to detail, Collaboration, Leadership, Training, Organization, Analytical, Customer service skills, Written and verbal communication
- I am familiar with the following software: Microsoft office-solarwinds-network atlas-putty-secure crt-cisco packet tracer-cisco acs-cisco ise-cisco prime-vmware-windows xp-7-10-11-windows server-ssh secure shell-wireshark-hyperterminal-gns3-filezilla ftp-nagios-advance ip scanner-unix os-cisco ios-adobe acrobat- Microsoft azure clouding
- I am familiar with the following protocols:tcp-udp-ipv4-ftp-tftp-http-https-arp-rarp-telnet-ping-ssh-pop3-dns-dhcp-smtp-snmp-rip-igrp-eigrp-ospf-bgp-isis-ipv6-vpn
- I am familiar with the following hardware:cisco-Aruba/Silverpeak-microtic-unifi-motorolla-ortogon-dlink-tplink-rukus-asus-fluke-gigabyte-3com-aironet-hp-msi-acer-dell-samsung-intel-amd-ubiquiti-pix- Legrand-nexans-tenda-zyxel- engenius- Linksys- XFX
- Network Infrastructure: Design, deployment, and maintenance
- Technologies: LAN/WAN/MAN, switches, routers, firewalls, fiber optics
- Skills:
- Computer Hardware
- Telecommunications
- Troubleshooting
- System Administration
- Client Relations
- Teamwork and Collaboration
- Computer Skills
- Quality Control
- IT Skills
- Hardware and Software Monitoring
- Network Repairs and Maintenance
- Network Security
- Network Performance Monitoring
- IP Addressing and Subnetting
- Performance Optimization
- Virtualization Technologies
- Customer Support
- Interpersonal and Written Communication
- Wireless Networking
- VoIP Systems
- Network Troubleshooting
- Effective Communication
- Firewall Management
- Network Systems Installation
- Technical Support
- Packet Trace Analysis
- Networking and Routing Protocol Expertise
- User Support
- LAN Switching Technologies
- 8021X Experience
- Cisco Equipment Familiarity
- Routing Protocol Expertise
- Hardware Installation
- EIGRP Routing
- Network Performance Analysis
- Network Device Monitoring
- Network Configuration
- SolarWinds Support
- Layer-2/3 Protocols
- Information Security Technology
- Strong Troubleshooting Skills
- Network Security Architecture
- Firewall Functionality
- Verbal and Written Communication
- SNMP Monitoring
- Network Scaling
- DNS Implementation
- OSPF Routing
- Cisco IOS Mastery
- Collaborative Ability
- Bandwidth Evaluations
- Helpdesk Administration
- Network Engineering
- Networking Hardware Installation
- Disaster Recovery Planning
- Mobile Device Management
- User Training
- Hardware Inventory Management
Certification
- MCSE - Microsoft Certified Systems Engineer
- CompTIA Security+
- CCNA - Cisco Certified Network Associate
- CCNP - Cisco Certified Network Professional
Timeline
IoT Consultant
Tehran Municipality
01.2015 - 01.2016
City Consultant, system administrator
Smart Tehran Center, Tehran Municipality
01.2014 - 01.2015
Network Administrator
Tehran Municipality ICT
06.2001 - Current
Senior Technical Expert
01.2001 - 01.2014
Telecommunications Engineer
Tehran
01.1999 - 01.2001
Electronics Engineer
01.1998 - 01.1999
R&D Engineer
UPS
01.1997 - 01.1998
Design EngineerDesign Engineer
Iran Telecom Research Center
01.1997 - 01.1998
Bachelor -
Azad University Central
Master - Computer network engineering
Polytechnic University